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  1. #1

    Join Date
    Jan 2010
    Location
    Creswick, Australia
    Posts
    122

    Default Canon Printer Issues - OSX 10.6.3

    Have a Canon LBP 5200 which is causing grief.
    To put it simply ... it refuses to print because of errors:o

    I just get the error ....
    /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr failed
    printer-state-reasons=none
    PlugIn Path: /Library/ColorSync/CMMs/ColorGearCMM.cmm/Contents/MacOS/ColorGearCMM
    PlugIn Identifier: jp.co.canon.ColorGearCMM
    PlugIn Version: ColorGearCMM 2.27 (2.2.7)


    I have removed all reference to Canon from the system that I can think of
    • Library > Printers > Canon
    • User > Library > Printers

    I downloaded the update from Apple here which I have now discovered relates to this list
    The Canon LBP 5200 is not on that list.

    I visited Canon and downloaded the drivers from here don't work either

    Decided I'd search the UK Canon site which is usually more up to date and found this same outcome

    Ok so is this a Canon issue or a Mac issue?
    How do I tell?
    What's the process for trouble shooting the print system?

    Hope I've provided enough info

    Mac OSX 10.6.3 - Updated before troubleshooting
    Canon LBP 5200 Colour Laser - USB connect
    Last edited by yerg; 3rd May 2010 at 02:04 PM. Reason: Clarity Update
     iMac |  MacBook Pro |  iPhone 6 |  iPad Air2 |

  2. #2

    Join Date
    Jan 2010
    Location
    Creswick, Australia
    Posts
    122

    Default Canon Printer drivers will not be updated!!

    Discovery not resolution.

    Canon are not providing any driver updates for the LBP series after V 10.6.2

    If you wish to keep your LBP Printer then don't upgrade to OS X 10.6.3

    Spent an hour on the phone to Canon and also told they will not supply any generic alternative either.

    The resolution is to sell a perfectly good printer or not upgrade the OS while you own/use this printer.

    Not too happy I can tell you.
     iMac |  MacBook Pro |  iPhone 6 |  iPad Air2 |

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