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  1. #1

    Join Date
    Mar 2010
    Location
    Bendigo Vic
    Posts
    5

    Default Help - can't access I Tunes App Store

    Hi, I'm a new Mac User (IMAC 27") - everything has been going excellent! Till now! I recently downloaded Firefox and now I can't access the I Tunes Store. I have a info screen that state it's connecting & loading but sits there for ever trying to access. It says if it's doesn't open to click the ITunes application in the Dock but that's not working either (ie. nothing opens). It appears to 'jam' - I have 'forced quit' several times and tried accessing again but no luck. What am I doing wrong? Please help? BTW - I absolutely LOVE my new MAC and SOOOO glad I switched!!
    Monica

  2. #2

    Join Date
    Apr 2005
    Location
    Brisbane
    Posts
    1,214

    Default

    Sorry if this sounds stupid but I wasn't sure what your method of accessing the store was from the above... are you trying to access the itunes store through a web browser? I'm not sure if that is even possible.

    The normal way is to open the itunes application and click on "itunes store" in the left hand column.
    Bennettnz
    Macbook Pro 13"/Mac Pro 2.66ghz quad/imac 24" x 3/iMac 21"/iMac 17"/G5 1.8 ghz/eMac 1.25ghz/Apple TV/iPad/iPhone... iDebt massive - (thanks Steve!)

  3. #3

    Join Date
    Mar 2010
    Location
    Bendigo Vic
    Posts
    5

    Default

    Hi
    Sorry - I probably didn't explain it all very well.... I was trying to access ITunes from the dock but it was 'freezing' and not 'going' anywhere. I thought having downloaded Firefox 'may' have had something to do with it as I hadn't been able to access since then. Anyway - last night I rebooted - switched everything off and started again and this morning VOILA!!! I can access ITunes via the dock again!. THanks. Monica

  4. #4

    Join Date
    Apr 2005
    Location
    Brisbane
    Posts
    1,214

    Default

    No worries, good to see it's all working - have fun with your mac.
    Bennettnz
    Macbook Pro 13"/Mac Pro 2.66ghz quad/imac 24" x 3/iMac 21"/iMac 17"/G5 1.8 ghz/eMac 1.25ghz/Apple TV/iPad/iPhone... iDebt massive - (thanks Steve!)

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