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  1. #1

    Default Macbook Case Cracks covered out of Warranty?

    Hi All,

    I'm a long time reader, but have finally registered.

    I saw alot of buzz about the hairline case cracks and how they are now secretly being repaired out of warranty. It got me thinking to case cracks on my own white Macbook (Late 2006, Core 2 Duo) and some Googling has made references to "top case cracks" being repaired outside of warranty.

    I didn't get AppleCare. I know I should've, but I couldn't afford it.

    I'm wondering if anyone knows if the cracks I have are covered out of warranty as they are an acknowledged problem? The cracks are around the magnetic hinges of the case. I've attached pictures.

    Cheers for any help!



  2. #2

    Default

    that's a known fault with that macbook and is covered by applecare, i've had it repaired on three separate occasions on our macbook.

    i don't think they're covered outside of warranty. i'm told a top case replacement plus labour is around $250

  3. #3

    Join Date
    Aug 2007
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    Sydney
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    Default

    The cracks on top case (your second pic) are covered out of warranty, but you might be unlucky in who you get to service it, as they may refuse to do it out of warranty. Your best bet is an Apple Store, if you can get to one.

    The crack in your first pic I'm not so sure about.

  4. #4

    Default

    Cool. I'll drop into NextByte and ask, or I'll head into Chadstone if I have no luck there. I'll keep everyone updated, I'm sure I'm not the only one. I'm on the verge of updating to either a Macbook Pro or a Mac Mini (in which case I would keep the Macbook as my portable machine) so paying $250 for an entire top case replacement doesn't seem worth it.

    Thanks for the help!

  5. #5

    Join Date
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    Default

    Quote Originally Posted by gamblor87 View Post
    Cool. I'll drop into NextByte and ask, or I'll head into Chadstone if I have no luck there. I'll keep everyone updated, I'm sure I'm not the only one. I'm on the verge of updating to either a Macbook Pro or a Mac Mini (in which case I would keep the Macbook as my portable machine) so paying $250 for an entire top case replacement doesn't seem worth it.

    Thanks for the help!
    Let me know if they do anything about the crack above the screen, as I have one, am out of warranty and want it fixed.

  6. #6

    Join Date
    Jun 2007
    Location
    Gr8 Adelaide
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    Default



    Is that Crack in the above picture is covered under this? It was near the back vent
    MBP 2.4g 4g 128g
    nano gggggg 8g
    http://technewsonnet.com/

  7. #7

    Join Date
    Apr 2005
    Location
    Perth
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    805

    Default

    It is covered regardless of warranty but they will examine the case very carefully to ensure there are no signs of physical damage to the computer.

    For what it's worth, it might be worth printing the post below if you have issues getting it fixed out of warranty, as apparently they should have a service bulletin from apple indicating case faults should be reapired warranty or not:
    AppleInsider | Apple addressing cracks on white MacBook casings

  8. #8

    Join Date
    Jun 2007
    Location
    Gr8 Adelaide
    Posts
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    Default

    Quote Originally Posted by choy View Post
    It is covered regardless of warranty but they will examine the case very carefully to ensure there are no signs of physical damage to the computer.

    For what it's worth, it might be worth printing the post below if you have issues getting it fixed out of warranty, as apparently they should have a service bulletin from apple indicating case faults should be reapired warranty or not:
    AppleInsider | Apple addressing cracks on white MacBook casings
    thanks choy,

    It still got some Applecare left on it
    MBP 2.4g 4g 128g
    nano gggggg 8g
    http://technewsonnet.com/

  9. #9

    Join Date
    Mar 2009
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    Default

    I just got a "good will" exception and my macbook case is getting repaired free out of warranty.
    woo!

  10. #10

    Join Date
    Jan 2005
    Location
    Sydney
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    Default

    go to the 'apple store' up to the genius bar! you will get the upper case fixed out of warranty...
    but do it quick!
    trade: glenmorrow, william, jobro, birdbrain, mutters, applecollector, tommelbourne, thebookfreak58, TERII82, p52, rob05,

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