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Thread: itunes on vista

  1. #1

    Default itunes on vista

    ok, firstly, try not to carry on about how its just vista being a pita. i know its comparable to dog shit, but my mum still wanted to use windows on her computer and, well, its her computer, so i can deal with that.

    so anyway, today she brought an ipod, which is all well and good, until we went to install itunes. It downloads, starts to set up and then tells me it cant continue as it has errors and my system has not been modified.

    i tried the normal stuff: restart, run as admin. NO luck.

    So how do i fix this???


    Oh, and she is about to kill me if i mutter the sentance "this wouldnt happen on a mac" one more time
     Macbook 2.1 GHz Intel Core 2 Duo 2 GB  Macbook Pro 1.83 GHz Intel Core Duo 1 GB
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  2. #2

    Join Date
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    Default

    Sorry I can't help, but your story has a certain comic appeal.

    Someone else here should be able to get you sorted, good luck.
    "I want to lie, Shipwrecked and comotose, drinking fresh Mango Juice'.

    www.barcoasters.com.au

  3. #3

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    are you sure you have the correct version of itunes; there is a 64-bit version that downloads as default instead of the 32-bit version. Without the right version it will not install properly; i had this problem on a friends Vaio the other day.

    theov

  4. #4

    Default

    lol, im glad someone finds it comical...not so sure my mum will when i smash her computer on the tiles

    I tried downloading both versions, the other one (64bit) wont even open, so im sure i have the right one.

    when i open itunes, it loads, asks me where i want to install it, if i want desktop icons, etc, and then just tells it its finished and it had errors. It doesnt even tell me what errors
     Macbook 2.1 GHz Intel Core 2 Duo 2 GB  Macbook Pro 1.83 GHz Intel Core Duo 1 GB
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  5. #5

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    Does she have full administrator rights or does that 'cancel or allow' dialog box (UAC)? Here's a longshot: uninstall itunes (if it appeared in the add/remove programs), right click the setup file and select properties, then under compatibility select 'windows xp sp2'. then right click again and this time click 'run as administrator'.

    Your problem does warrant a pc-on-the-floor solution though!
    2005 15" PowerBook G4 1.67Ghz (1st Mac purchased on the day iTunes AU opened!); 2014 15" Retina MacBook Pro (16GB RAM; Nvidia 750M); iPad 3rd Gen 64GB w/ cellular

  6. #6

    Join Date
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    There was an article in the herald sun today about this issue

    *looks up link*

    Apple&squo;s iTunes blamed for Windows Vista crash | Herald Sun

    Also, I found this, may be helpful, but I haven't actually read it (it was the next link listed on google when I was looking for the Herald Sun article).

    Fixing the iTunes 8/iPhone blue screen of death - iPhone Atlas

  7. #7

    Join Date
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    Default

    try downloading an older version of itunes.

    or perhaps installing all needed vista updates.

    i've never had a problem with itunes and vista, so it is either hardware specific, or you havent updated your software.

  8. #8

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    I have had no problems with iTunes and Vista untill 8.0, The install somehow corrupted my Library and the firmware update to 2.1 completly corruputed the iPod and had to use a friends MB to fix.

    I suggest sticking with 7.7 until 8.0.1 or similar.
    Gold Coast Parks - My website/blog on Australia's Favourite Theme Parks
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  9. #9

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    My HTPC is Vista, installed itunes 8.0, works beautifully, 32 bit version. The only problem I sometimes get is going in to Itunes everything is black except for text and some buttons, but minimising and maximising fixes this. I haven't noticed it happen in version 8.0 yet though so that might be fixed as well.

  10. #10

    Default

    i will hunt down an older version of itunes.

    she is the administrator on the computer, and it has no issues with that. nor did i get the 'blue screen of death' just a polite little itunes message.

    i think she regrets her choice in computer now...so far it has died twice, erased all her software and files, and just been a royal pain in the preverbial in the last 6 months.

    Do you think i warrent an "I Told you to buy a mac"???
     Macbook 2.1 GHz Intel Core 2 Duo 2 GB  Macbook Pro 1.83 GHz Intel Core Duo 1 GB
    TV 160GB iPod Nano 2GB  iPhone 3G 16GB

  11. #11

    Join Date
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    Default

    not really. it just sounds like you have a really unreliable pc.

  12. #12

    Default

    Quote Originally Posted by SaucyChick View Post
    There was an article in the herald sun today about this issue

    *looks up link*

    Apple&squo;s iTunes blamed for Windows Vista crash | Herald Sun

    Also, I found this, may be helpful, but I haven't actually read it (it was the next link listed on google when I was looking for the Herald Sun article).

    Fixing the iTunes 8/iPhone blue screen of death - iPhone Atlas
    Different issue entirely.

    Try right clicking the setup file and clicking run as administrator (if UAC is turned on, click Allow when it pops up). My thoughts are when it's trying to create the shortcuts its unable to because it needs admin privileges or something like that.
    Alu MacBook 2.4GHZ | iPhone 4 32GB (Telstra) | iPod Classic 80GB (1G)

  13. #13

    Default

    The setup file is also extractable using WinRAR or 7-zip.
    This will give you a folder with individual MSI setup files for each component that you can then install separately.

    The only components that are strictly necessary are iTunes.msi and QuickTIme.msi.
    The five other MSI files can be skipped, or installed at a later date.

  14. #14

    Default

    i will give it a go. Failing that i will ring Toshiba and speak to them about it. This computer is more trouble than its worth.

    and now i fully appreciate my mac...love thy mac
     Macbook 2.1 GHz Intel Core 2 Duo 2 GB  Macbook Pro 1.83 GHz Intel Core Duo 1 GB
    TV 160GB iPod Nano 2GB  iPhone 3G 16GB

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