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  1. #1

    Join Date
    Sep 2006
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    Perth
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    1,695

    Default External HDD keeps dismounting

    Hi

    I have an external HDD in a Sarotch Hardbox enclosure. Had it about 8 months or so.

    I have recently connected it via fw800 to my new Al iMac and it keeps dismounting. Often it will dismount and then re-appear on the desktop, other times I have to switch it off and back on again.

    Previously it was connected via fw400 to my CD iMac and I never had any of these problems.

    Sounds like the connection somehow - but was wondering if anybody had any other ideas?

    Cheers.
    Kushti

  2. #2

    Join Date
    Apr 2005
    Location
    Sydney
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    808

    Default

    I have a FW 400/800 ext drive which was doing similar. I copied the data to another drive and ran a format of the problem drive and it has worked fine ever since.

    As yet I have no idea what the format changed but it works without any issues now.
    Nick Named RatBag for a very good reason

  3. #3

    Join Date
    Sep 2006
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    Perth
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    Default

    Thanks Rob05. I might try that tonight.
    Kushti

  4. #4

    Default

    I had the same problem with my 500GB WD MYBOOK external drive. Under Tiger it constantly dismounted. When I upgraded to Leopard I reformatted it and it has worked fine since.
    http://macers.net/ - Happy Mac

  5. #5

    Join Date
    May 2006
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    Royston Vasey
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    Default

    Definitely copy the content while you can access it... just in case.

  6. #6

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    Sep 2006
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    Perth
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    Default

    Reformatted. 5 mins later it dismounted again...shit.

    Will it be the hard drive as opposed to the case?

    When it is running (i.e. writing data etc) it makes quite a clunky sound......not whirring....more metal scraping/clunking........doesn't sound too good.
    Kushti

  7. #7

    Join Date
    Apr 2005
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    Sydney
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    Default

    Ouch I didn't read yoiur post to well before and changed my mind.

    From the sounds you describe the drive is more likely on its last legs I would copy everything off whilst it is still working. You would be better to get a new one to replace it and just re-use the same case which would be quite fine.
    Nick Named RatBag for a very good reason

  8. #8

    Join Date
    Sep 2006
    Location
    Perth
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    Default

    Should still be under warranty...don't have the receipt though

    But I know the date I bought it (via CC statement) and it was from the local Apple reseller. I've bought a few things from them, so hopefully they'll see me right.
    Kushti

  9. #9

    Default

    Hi Mac Ram,

    If possible run Tech Tools Pro on the drive - this should tell you the health of the drive. Also, don't rule out a faulty Power Supply (built into the Hardbox itself). If it is the PSU and it's out of warranty, this could be a quick and easy fix.

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