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  1. #1

    Join Date
    Jul 2005
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    Sydney
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    Default New MacBook creaking hinge

    Hi guys,

    I have just received a new (well, refurbished) MacBook (black) 13-inch.

    The problem is, after waiting hours for the charger to finish it's job (I am paranoid so I wait until it charges completely/green light before I boot it up), the hinge makes a creaking noise when you open it.

    I've tried looking for possible reasons as to what is causing it, e.g. deformities or cracks/bulges or improperly screwed in screws but cannot find anything.

    Is Apple able to do anything about this refurbished machine? It's not DOA? Should I live with the 'problem' (machine works fine, it's the hinge/lid that makes this "cracking" sound when you open it, a bit like a mouse click - it is definitely not normal/expected.

    What should I do? Take it to a repair/service centre so they can have a look at it (replace part?). It is about 10 hours old and was purchased from Apple online.

    Thanks,
    Huy

  2. #2

    Join Date
    Oct 2005
    Location
    Melbourne
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    6,561

    Default

    Of the 2 people that I know with Blackbooks, both of theirs makes a creaking sound from the hinge. My white one does not do this. Maybe the black finish makes each panel just that little bit thicker and increases friction/resistance on the parts involved.
    Something about Jimby.

  3. #3

    Join Date
    Dec 2007
    Location
    Perth, Western Australia
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    Default

    Mine has a slight creek. It's a MB-White
    adamd
    iMac, MacBook Pro, MacBook, iPhone 3G, iPhone 3GS, iPod nano, iPod Touch, iPod mini, G3+G4 iMac, G4 PowerMac

  4. #4

    Join Date
    Sep 2006
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    Sydney, NSW
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    Default

    My Blacbook doesn't creak (not yet, anyway).

  5. #5

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    Default

    I've owned an original Core Duo MacBook (white) from 2006 and it did not creak at all.

    This is my first (ever) black MacBook (Core 2 Duo) that I got this morning.

    I guess I'll just live with it and ask about it, when (if) it requires repair/servicing on other parts at a future time.

  6. #6

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    Sep 2004
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    NSW
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    Default

    Quote Originally Posted by Huy View Post
    Hi guys,

    I have just received a new (well, refurbished) MacBook (black) 13-inch.
    So it was you who bought it! I had my eye on that one too

  7. #7

    Default

    A service centre should be able to fix the issue by applying a little white grease to the internal hinge mechanism, however at the end of the day can you bear to be without it for a few days now that you have got it.

    Its one of those things that at the end of the day you would get fixed if it was going in for a more serious repair, but would just put up with until that time.

  8. #8

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    Default

    Quote Originally Posted by p53 View Post
    So it was you who bought it! I had my eye on that one too
    There was another one right after. And I believe it is still there!
    Quote Originally Posted by phoenixonline View Post
    A service centre should be able to fix the issue by applying a little white grease to the internal hinge mechanism, however at the end of the day can you bear to be without it for a few days now that you have got it.

    Its one of those things that at the end of the day you would get fixed if it was going in for a more serious repair, but would just put up with until that time.
    Thank you very much phoenixonline!

    I have heard that it is rather common in these black models because of the material that it is made from. Searching Apple online discussions has come up with a few similar cases (exact creaking/cracking sort of noise) as in my case.

    I can bear to be without it, as I have another Mac (iMac) at home as my main desktop machine. Though I'll probably send it in sometime during my uni holidays.

    Cheers and thanks!

  9. #9

    Join Date
    Jan 2005
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    Darwin, the city at the end of the universe
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    Default

    Do not open your Macbook again and send it straight for repairs, this is the type of thing that seems like a small thing but believe me if you leave this happening and keep opening and closing your macbook it will escalate to the point where the whole back panel has to be replaced. Qualified Mac repair technicians know this problem well and can remedy it quickly as phoenixonline says by adding a little grease.
    Clear away the past. Make room for the Future.

  10. #10

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    Jul 2005
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    Default

    @Jazarus.

    Thank you. I was worried about that. I actually opened/closed it a few times just to see where the noise was coming from. I'll stop doing that now!

    *back to my iMac*

    I think I even managed to wake the machine out of sleep, just by opening the hinge (it was already on sleep with the lid open).

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