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Thread: I miss my MBP!

  1. #1

    Unhappy I miss my MBP!

    I finally got around to dropping off my MBP for heat, whine and stability issues. (The techs were other women so maybe they'll even be able to hear the whine....)
    Apparently I cold be waiting four days before a tech looks at it. Damn I wish I had a backup Mac. (What I have is a P2 running Linux).
    All I want is a notebook Mac as comparably solid as my old iBook G4. *sigh*. Anyone else want to share MBP repair experiences?

  2. #2

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    I've not been brave enough to part with mine yet - fuzzy speaker, maybe a whine (not sure what i'm listening for)
    .sig

  3. #3

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    Quote Originally Posted by gringo View Post
    I've not been brave enough to part with mine yet - fuzzy speaker, maybe a whine (not sure what i'm listening for)
    Hissy crackly noise around the top of the keyboard. Like white noise. If its the same as mine, it'll be worse when running on battery. Of course if *you* can't hear it in normal use, it doesn't need service the speaker is something else though.

  4. #4

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    oh. I can hear it like a little wind tunnel... fairly low-level though
    .sig

  5. #5

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    Quote Originally Posted by gringo View Post
    oh. I can hear it like a little wind tunnel... fairly low-level though
    Hmm that could just be your fan. The CPU idle while is like this -

    http://ned.ucam.org.nyud.net:8080/~f...Book_whine.mp3 (from http://ned.corpus.cam.ac.uk/~fjb31/) and is due to some harmonic resonance caused by caps on the MLB that aren't up to the job.

    That's the best example I've found on the web

    I'm really hoping the techs replace the MLB. It was impossible to hear the whine out in the main atrium area of the AppleCentre. AppleCentres != Apple Stores and while Apple USA has learned to swap out the MLBs, that might not be happening over here yet

  6. #6

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    Wow. Thanks for that. I'm lucky to not have that problem.
    Good luck with it. (one day I'll get the courage to get someone to look at my dodgy speaker)
    .sig

  7. #7

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    Ok after I got a chance to speak to the tech, I checked for an update and it looks as though there is a new MLB on order for me. Yay!

    I hope they goof and order the wrong CPU.... but more likely the only goof I'm likely to see is a disconnected iSight or something.

    Anyway a new MLB is hopefully a later rev with the right capacitors, de-whined and no thermal paste issues. Touch wood.....

  8. #8

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    I too am going through the process of getting my MBP up to scratch.

    I have just had the logic board replaced and it's now whine free and cool.

    However, thanks to Apple's insane service policies, the service centre I took it to can't lodge a multi-part repair without losing some of their quality of service rating (or whatever it's called). I need to get a new top cover because the paint on the original is peeling at a rapid rate of knots. Hence I can't get a top cover for a month unless the service centre can successfully escalate the complaint...

    I've also got a replacement battery, although I almost lost it thanks to the stupidity of Apple (who didn't put my name on the redirection label, just the company name) and the mail room at work (which I'd warned about the parcel two days ago), which didn't understand that my name under the 'Send to' box on the consignment note meant that I was the recipient ("I thought that was the packer", said the bloke in the mail room in all seriousness).

    I'll probably need yet another Magsafe soon too. One of the pins on my replacement has already broken.
    13" MacBook Pro retina: i5 2.5GHz 8GB RAM 256GB SSD; Mac mini: i5 2.3GHz 8GB RAM Fused 240GB SSD and 500GB HDD; iMac: G4 17" 1.25GHz 2GB RAM 160GB HDD; iPhone 5 64GB; iPad mini 64GB LTE; Apple TV 3

  9. #9

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    Quote Originally Posted by samuelowens View Post
    I too am going through the process of getting my MBP up to scratch.

    I have just had the logic board replaced and it's now whine free and cool.

    However, thanks to Apple's insane service policies, the service centre I took it to can't lodge a multi-part repair without losing some of their quality of service rating (or whatever it's called). I need to get a new top cover because the paint on the original is peeling at a rapid rate of knots. Hence I can't get a top cover for a month unless the service centre can successfully escalate the complaint...

    I've also got a replacement battery, although I almost lost it thanks to the stupidity of Apple (who didn't put my name on the redirection label, just the company name) and the mail room at work (which I'd warned about the parcel two days ago), which didn't understand that my name under the 'Send to' box on the consignment note meant that I was the recipient ("I thought that was the packer", said the bloke in the mail room in all seriousness).

    I'll probably need yet another Magsafe soon too. One of the pins on my replacement has already broken.
    That sucks.... wow.

    Hope they sort it out for you soon. What would it take for local Mac users to get similar service levels to USA residents? And I know those guys aren't perfect by a long shot.....

    Concluding my story (hopefully) my MacBook Pro is back from South Melbourne, the heat seems greatly reduced (I don't know how reduced because Temperature Monitor is weirdly calibrated and is giving me a reading of 27 to 31 degrees for the CPU... huh?) and the whine is gone on battery and comes back faintly on DC, the opposite situation to last time. It's so quiet though I'm quite happy with it.

    I'm going to try to boot this Mac with my current OSX DVD to see what happens. The MLBs sometimes require a new system disk (10.4.6 I think ?) and the girl on the counter had no idea about it. Would rather get the straightened out now if it's a problem.

  10. #10

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    Quote Originally Posted by QueenOfSwords View Post
    That sucks.... wow.

    Hope they sort it out for you soon. What would it take for local Mac users to get similar service levels to USA residents? And I know those guys aren't perfect by a long shot.....

    Concluding my story (hopefully) my MacBook Pro is back from South Melbourne, the heat seems greatly reduced (I don't know how reduced because Temperature Monitor is weirdly calibrated and is giving me a reading of 27 to 31 degrees for the CPU... huh?) and the whine is gone on battery and comes back faintly on DC, the opposite situation to last time. It's so quiet though I'm quite happy with it.

    I'm going to try to boot this Mac with my current OSX DVD to see what happens. The MLBs sometimes require a new system disk (10.4.6 I think ?) and the girl on the counter had no idea about it. Would rather get the straightened out now if it's a problem.
    I too have a weirdly calibrated temperature monitor (25 degrees my bottom) and new install media. I think there's something a bit different about the logic board that warranted it...

    Still haven't heard about a new top cover. Will probably take it back in a month.

    At least I can use my laptop computer as a laptop now...
    13" MacBook Pro retina: i5 2.5GHz 8GB RAM 256GB SSD; Mac mini: i5 2.3GHz 8GB RAM Fused 240GB SSD and 500GB HDD; iMac: G4 17" 1.25GHz 2GB RAM 160GB HDD; iPhone 5 64GB; iPad mini 64GB LTE; Apple TV 3

  11. #11

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    Quote Originally Posted by samuelowens View Post
    At least I can use my laptop computer as a laptop now...
    You mean your Notebook computer as a Laptop now?


  12. #12

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    Quote Originally Posted by maj3stic View Post
    You mean your Notebook computer as a Laptop now?
    When I was a(n older) lad, they called portable computers laptops for a reason: you could use them on your lap without suffering third degree burns to your thighs.

    (When I was a young lad, the Compaq Portable II was where it was at, but using it on your lap was kinda difficult).

    Hence, portable computers are, and will always be, laptops to me, and no about of lawyer-induced marketing from Apple will make me start calling them notebooks...
    13" MacBook Pro retina: i5 2.5GHz 8GB RAM 256GB SSD; Mac mini: i5 2.3GHz 8GB RAM Fused 240GB SSD and 500GB HDD; iMac: G4 17" 1.25GHz 2GB RAM 160GB HDD; iPhone 5 64GB; iPad mini 64GB LTE; Apple TV 3

  13. #13

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    Ok, my new MLB is a week 46 (Yes, that's a 1.83 MLB produced after this model was killed). I can't push the CPU higher than 81 degrees.

    I had to update Temperature Monitor, because the version I was running didn't grok the CPU thermal diode on the new board. I highly recommend this app, it gives you a LOT of readings, e.g. ambient temps as well.

  14. #14

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    Well, I finally took the plunge and dropped my MBP off at the repairers.
    The crapola sound from the right speaker started bugging me too much.

    I have SpeedIt installed, and it reported the CPU was up at 34degrees Centigrade the other day, which scared me a bit, but the house was also around 30 degrees, so....
    .sig

  15. #15

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    woah - 34? is that a typo? Mine averages ~60oC (the fan kicks in after~70oC)
    Thats after a logicboard replacement to remove the whine. It did run cooler for awhile after the replacement.

    Now the Superdrive has to take two attempts before it will eject a CD... looks like another trip back to the service centre.

  16. #16

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    Default God I hate to read this stuff

    I hate to read about all of these problems with MBP's as I am in the market for a 17 inch MBP C2D and it will cost heaps even at edu pricing. Hopefully many of these bugs have been sorted out on the new model.

    Paul
    iMac 27 inch 3.4 i7 32 GIG RAM / Macbook Pro C2D 2.33 / 32 GIG iPad 2 / 8 GIG Nano / 32 GIG iPod Touch
    Podcasts - Originz and Mysteries Abound

  17. #17

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    hmmm brentd.
    iStat Nano did indicate that it was 34 (thirty four) degrees C.
    Usually reports between 10-20....

    what's the deal? don't ask me, i do not know, that's just what the widgets tell me...
    .sig

  18. #18

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    My 15" Macbook Pro Core 2 Duo was returned today.

    Once the temps hit 70 and an external display is plugged in the Macbook Pro display shows these horizontal lines.

    So back to its creator it goes and now im ordering a new one and trying my luck again.
    Try and Byte - Distributor of Apple 3rd Party Accessories and more

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  19. #19

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    Quote Originally Posted by gringo View Post
    hmmm brentd.
    iStat Nano did indicate that it was 34 (thirty four) degrees C.
    Usually reports between 10-20....

    what's the deal? don't ask me, i do not know, that's just what the widgets tell me...
    If you're getting weird readings you might need to update your software. The heat diodes are not quite the same on the new MLBs ....

  20. #20

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    Quote Originally Posted by tryandbyte View Post
    My 15" Macbook Pro Core 2 Duo was returned today.

    Once the temps hit 70 and an external display is plugged in the Macbook Pro display shows these horizontal lines.

    So back to its creator it goes and now im ordering a new one and trying my luck again.
    Damn, Core2Duo even... that sucks.

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