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  1. #1

    Join Date
    Dec 2005
    Location
    Western Sydney, NSW
    Posts
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    I have started to have a strange issue with the Superdrive. Here are its details.
    MATSHITA DVD-R UJ-857:
    Firmware Revision: HAE4
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipped/Supported)
    Cache: 2048 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -RW, +R, +RW
    Burn Underrun Protection CD: Yes
    Burn Underrun Protection DVD: Yes
    Write Strategies: CD-TAO, CD-SAO, DVD-DAO
    Media: No

    Some background. I always have been using Sony DVD-R 8x media, with the MBP and my Powerbook. I ran out of supply and in a pinch bought some TDK DVD-R 16x.
    I out the blank media in, wait a few seconds it gets ejected. Try a few more times and eventually it works. Sometimes the discs work first go. I use roxio to burn them. Burn and verify with no problems. Eject disc. Inserted it again, wait a few seconds and it ejects.

    I thought it was just the media. Payday rolls round and I go buy some of my Sonys.

    WTF. Same problem. What the hell is going on. I put in some commercial media data and dvd-video ones. No problems. Discs spin up in a few seconds. I put in some of my Sonys from some months back. Same problem.

    I am thinking its a drive issue. Seems pretty selective though. I put my ear close to the drive when I put a blank in and you can here partially spin up, then pause, then spin up again. 3 or 4 repetitions and the disc ejects. Powerbook can read and accept all the discs without problems, further supporting my suspicions thats its the drive.

    So, is my SuperDrive fubar'd or what. What puzzles me is why is it only recordable media.

    Chris.
    MacBookPro 15", iPhone 3G

    Successful trades : Cool Smiley, wally4000, macrob69, kaisersozay x2, gilligan911,
    step_andy, neo, mac_man_luke, Clockwork, iMarty, Simo, natakim, chocho, ARB, macman, Goodbye, gregh
    nightelves, suryo, TheKeddi

  2. #2
    nicwithsticks Guest

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    Could indeed be the drive - Both TDK and Sony make great media and regardless of it's rated speed the MBP should be able to burn to it without a problem or ejecting like you have mentioned.

    It's under warranty so if it continues I'd take it in for a looksie

  3. #3

    Join Date
    Sep 2006
    Location
    Sydney
    Posts
    95

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    Are u burning at maximum possible speed?

    Maybe try burning at lower speed?? Have noticed at times that usually works, but still for a MB Pro thats still under waranty, just get it fixed.
    Trusted Traders + 1 : todned, goonercat, Rastafest, girlbunny, rickydamelio@mac.com, jubilantjeremy, suryo, navro, rosedale79, jastormont, Comet, Arkhum_Eramak

  4. #4

    Join Date
    Dec 2005
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    Western Sydney, NSW
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    I did burning at all the speeds available 1x, 2x, 4x. Does not go any higher even with 8x or 16x media. Anyway, looks like Nextbyte in Clarence Street in Sydney is my closest service centre, 5 minutes from work. I'll pop in there Tuesday morning with it. I presume I only need to take the MBP? I have read threads about service and to not pester them etc. Any idea what the turn around could be? days/weeks (hopefully not).

    Chris
    MacBookPro 15", iPhone 3G

    Successful trades : Cool Smiley, wally4000, macrob69, kaisersozay x2, gilligan911,
    step_andy, neo, mac_man_luke, Clockwork, iMarty, Simo, natakim, chocho, ARB, macman, Goodbye, gregh
    nightelves, suryo, TheKeddi

  5. #5

    Join Date
    Feb 2005
    Location
    Australia
    Posts
    1,464

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    TDK works fine with my MBP.
    Macbook Pro C2D 2.2/4GB/250GB
    Mac Pro Quad 3Ghz/4GB 8800GT 30"

  6. #6

    Join Date
    Feb 2005
    Location
    Melbourne
    Posts
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    I guy I work with had the same issue and took it back to Apple and they replaced the drive, to 3 weeks to get the part so be prepared to lose it for a while. Alternatively see if they will let you keep the lappy until the parts come in.

  7. #7

    Join Date
    Sep 2006
    Location
    Sydney
    Posts
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    <div class='quotetop'>QUOTE(cgollner &#064; Sep 30 2006, 07&#58;42 AM) [snapback]219537[/snapback]</div>
    I did burning at all the speeds available 1x, 2x, 4x. Does not go any higher even with 8x or 16x media. Anyway, looks like Nextbyte in Clarence Street in Sydney is my closest service centre, 5 minutes from work. I&#39;ll pop in there Tuesday morning with it. I presume I only need to take the MBP? I have read threads about service and to not pester them etc. Any idea what the turn around could be? days/weeks (hopefully not).

    Chris
    [/b]
    Hack nextbyte, they will take 2-3 weeks for a simple superdrive. Cant make promises, but try Powermedia in Surry Hills, they shouldnt take longer than a week from what ive seen and the service guys actually care. Just take your MacBook Pro.
    Trusted Traders + 1 : todned, goonercat, Rastafest, girlbunny, rickydamelio@mac.com, jubilantjeremy, suryo, navro, rosedale79, jastormont, Comet, Arkhum_Eramak

  8. #8

    Join Date
    Aug 2005
    Location
    Melbourne
    Posts
    211

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    It *might* be the cd. I&#39;m no computer expert (I come in here to ask questions not answer them&#33 but my husband just got a new MacBook Pro and we got some dvd&#39;s for him to burn and they wouldn&#39;t even show up on his computer. We mucked around a bit, one got jammed, a few spat out etc and so we tried the same type in my Powerbook and what is happening to you happened to me - spat it out repeatedly.

    We plan on returning the dvds. We would never have though faulty dvds were possible, but it&#39;s never happened before or since with other brands (they were Verbatim printable dvds which we use all the time). It&#39;s weird.
    17" MACBOOK PRO 2.5GHZ INTEL CORE 2 DUO 4GB RAM 250GB HARD DRIVE_ 23" CINEMA HD DISPLAY_ 60GB iPOD VIDEO WHITE _ 4GB iPOD NANO PINK_ 32GB iPHONE WHITE_ MOBILE ME_

  9. #9

    Join Date
    Dec 2005
    Location
    Western Sydney, NSW
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    Got my MBP back today. Just a little over a week via Nextbyte. Was in email contact with the technician doing the actual work and received an email update part way through. It was the drive that was faulty and it has been replaced. Interesting thing is the new drives eject/drawin mechanism is much quieter than the original one.
    MacBookPro 15", iPhone 3G

    Successful trades : Cool Smiley, wally4000, macrob69, kaisersozay x2, gilligan911,
    step_andy, neo, mac_man_luke, Clockwork, iMarty, Simo, natakim, chocho, ARB, macman, Goodbye, gregh
    nightelves, suryo, TheKeddi

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