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ishcutie
1st August 2004, 06:54 PM
hi hi

i am extremely stressed at the moment ... i have recently re-formatted my pc and i just tried to install the ipod software ... but it won't work! each time it says that the software needed for the ipod to communicate has been installed incorrectly. so i tried installing it another 10 times .... but it still doesn't work!!

i now have no songs on my ipod and i can't upload any ... please help!!!

Atomic
1st August 2004, 07:36 PM
How are you connecting to the iPod - USB2 or Firewire? Are the drivers for these protocols installed correctly? Test this by plugging other devices in first to see if they work.

Atomic
1st August 2004, 07:41 PM
Try this too - It may be of some help

http://docs.info.apple.com/article.html?artnum=61711

yuri76
2nd August 2004, 12:40 PM
thanks for the link...my g4 20giger isnt being recognised anymore (though it is being charged). It was recognised until I unchecked the option to start itunes on ipod insert.