View Full Version : downloading .dmg files

16th August 2010, 05:27 PM
I have had a problem downloading some .dmg files for some time now. I'm using Safari 5.0.1. It doesn't seem to download the whole file, and when I double click on the downloaded file it comes up with a 'warning' box saying "no mountable file systems". I have been able to download some .dmg files but not others.
I have googled this problem and found that lots of other people have had the same problem, but noone seems to know the answer. One suggestion is to use Firefox instead. So I have tried to download Firefox and guess what? It's a .dmg file and it won't download fully!
Quite a frustrating problem that I haven't been able to solve. Does anyone have any suggestions?

16th August 2010, 05:30 PM
Are you trying to download the same faulty dmg files on different browsers? It might be the actual dmg download file that is faulty.

16th August 2010, 07:22 PM
I only have Safari. Yes, the .dmg files may be faulty.
One dmg file I tried to download over the course of a month was Googlesketch Pro. I contacted the site to tell them I was having problems and they said there wasn't any faults with it, so not sure why I did. They suggested using Firefox, but of course I can't download that either.
The one I am having problems with at the moment is Growl-1.2.1 at Growl (http://growl.info/)
It gets to about 5MB of the 6MB and then stops. In the download window it says "mounting failed". I don't know a lot about computers, but it's almost like it's trying to mount it before it's fully downloaded. Does that make sense?

16th August 2010, 07:36 PM
If you're downloading things over the course of a month (or even a few days) on a slow connection, it's pretty likely that they're going to get corrupted if you're downloading them with Safari or even Firefox.

I'd try using a download manager like iGetter (http://www.igetter.net/downloads.html) or Leech (http://manytricks.com/leech/) for bigger files (though a 6MB download for Growl isn't that big...).

17th August 2010, 06:04 AM
Maybe aPermisions problem with the Download Folder? Goto User right click the Download Folder and select Get Info. Down below should be a Permissions list, make sure your account has read/write access. And I'd probably go into Disk Utility and run Repair Permisions too, just a thought, good luck ;)

17th August 2010, 08:48 AM
How are you connected to the internet? I get the same issue when tethering via my Telstra iPhone.

17th August 2010, 09:43 AM
Thanks sirstaunch
That has fixed the problem, all going well now and have managed to download Growl successfully. You are magic!!

Thanks everyone for your suggestions too, I tried to download iGetter (wouldn't download) and then Leech (did download). Leech had the same problem with the downloading.

All good now though, cheers