View Full Version : iPhone and iPad wont show up in iTunes

10th August 2010, 07:37 PM

I bought a new MacBook Pro, and now my iPhone 3G and iPad wont show up in iTunes. I've tried resetting both devices, with no luck.

Can anyone help?

10th August 2010, 08:51 PM
Does your iPhone or iPad charge when connected to your Macbook?

It may be as simple as a faulty USB port or a faulty cable. I had a similar problem when my iPhone would not show up in my Macbook and I found it was because my charge cable was at fault. My daughter had been using my cable as a necklace and somehow broke it.

I tried a different cable and all was fine.

10th August 2010, 09:43 PM
Tried different usb ports and/or cables? Also, try plugging another usb device in. Also, could it be a setting on iTunes

10th August 2010, 09:56 PM
Thanks all for the responses. I did a few searches on the Apple Discussion forums. When I started up my new Macbook Por, I didn't check for software updates (silly me). It seems there were a number of updates that ai hadn't installed. After installing the updates, everything is fine.

Thanks again.

10th August 2010, 09:58 PM
Haha, at least it's solved. When I reformatted my computer, i didn't install drivers and my internet didn't work. Was wondering why. Took me a while but then I realised I needed to install the ethernet driver haha :)