View Full Version : iTunes not recognising iPod touch

24th April 2010, 09:47 AM
My daughter and I have swapped machines (iMac and Mac Mini) and used time machines and migration assistant to get it all working nicely (thanks to Brains - http://forums.mactalk.com.au/11/83751-migration-assistant-time-machine-install-scratch.html ).

However we have one recurring problem on both machines.

iTunes decides not to recognise our iPod touches. The iPod's charge OK and all was working fine before this swap.

We can usually resolve the problem temporarily by following these instructions ( iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X (http://support.apple.com/kb/HT1747) ) to remove iTunes and reinstall. Although it seems to work more often if we install an older version (9.0.2) of iTunes followed by upgrading to the latest version (9.1). We can't actually run the older version because our itunes libraries are for the latest version. This fix will work OK for a day or so and then we'll both have the same problem again and need to re-do it all over.

One point to note: In step 9 of those instructions it wants you to delete AppleMobileDeviceSupport.pkg. This doesn't exist on our machines and when we reinstall iTunes it doesn't add it yet iTunes will recognise the devices for a day or two anyway.

Any ideas?


29th April 2010, 09:22 AM
The just released update to iTunes (9.1.1) seem to have resolved my problem :-)