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Bexford
7th October 2009, 10:37 AM
Hi all

I am having huge issues connecting to our partner company's FTP server in Hong Kong - I have tried through Captain, Transmit etc etc and still no go.

I have recently started work for this company and apparently - the previous designer could not connect from this mac (dual Powermac G5 running 10.4.11) and had to via a PC!!!

this is ridiculous of course - so I need to get this sorted ASAP.......the info I have been sent is as follows:

ftp://xxxxxx.no-ip.org (ftp://kailikhk.no-ip.org/)
name : xxx
password : xxx

am I missing something obvious here??? - have also tried accessing it via Firefox and Safari. I wil be contacting HK later this arvo to try and sort it but thought I'd swing by you guys first!

I have also tried this on an imac G5 running Leopard and still no luck.

as always - an help much appreciated.

cheers!
Bexford

ada_lovelace
8th October 2009, 10:11 AM
Can you connect to other FTP sites from that mac?
Do you have any luck connecting using Secure FTP instead of FTP?
Can you try connecting from a mac at a different location, eg. at home instead of work?

Bexford
8th October 2009, 10:55 AM
hi there - yes I can connect to all other sites, have tried SFTP and home plus colleagues in other offices!