View Full Version : iBook won't shutdown

23rd June 2009, 06:40 PM
as above. Clears the desk top & then just hangs, have to hold down the power button to shutdown.
Tried resetting the nvram, repair permissions, disk repair from install disk (tiger).
Can't install java or safari updates either.
Any ideas oh knowledgeable ones?

24th June 2009, 09:57 PM


24th June 2009, 10:18 PM
Any USB devices connected? These can often interfere with sleep/shutdown routines.

I'd also update to the latest OS X update you can get (if unable to do so from software update, search for the packages manually from Apple's site).


24th June 2009, 10:32 PM
Go to the Apple menu and scroll down to Shutdown... and click once again to Shutdown just as you have been doing, and hold down the Power button once again, to complete Shutdown.

On Restart, open your Console, located in: Macintosh HD -> Applications folder -> Utilities folder, and in there, double click on: Console.app

In the Console window, click once on the far top-left icon called: Logs - and then click again in the left list, on the item called: system.log

The last page, or the last lines should reveal a log of why it won't shutdown.

Select and Copy around a page of that log information, and paste it back into here.

Then highlight the log text you've posted here, and click on the # button, fourth from the right, just above the message window in your next post, which will allow us to see it.

24th June 2009, 11:21 PM
Mac OS X Version 10.4.11 (Build 8S165)
2009-06-24 23:08:18 +0000
2009-06-24 23:08:18.358 loginwindow[73] FSResolveAliasWithMountFlags returned err = -43
2009-06-24 23:08:19.682 Mac_SwapperDemon[100] Mac_SwapperDemon Version:0.3
2009-06-24 23:08:20.228 Mac_SwapperDemon[100] profilePath = /System/Library/ModemList/zte_monitor_profile.plist
2009-06-24 23:08:20.229 Mac_SwapperDemon[100] loginItemPath = /Applications/Mac_SwapperDemon.app
2009-06-24 23:08:24.374 SystemUIServer[90] lang is:en
Workaround Bonjour: Unknown error: 0
2009-06-24 23:09:27.373 DashboardClient[229] <ISPNetworkConnectionController: 0x4a19d90>
2009-06-24 23:09:27.378 DashboardClient[229] <ISPNetworkConnectionController: 0x4a1f7e0>
2009-06-24 23:09:27.813 DashboardClient[230] com.bflaug32.widget.MaintenanceWidget: password is correct
2009-06-24 23:09:30.869 DashboardClient[229] /SourceCache/JavaScriptCoreForDashboard/JavaScriptCoreForDashboard-419.2.2/bindings/objc/WebScriptObject.mm:211:[229] JavaScript exception: Object (result of expression data.outputString.split) does not allow calls.
2009-06-24 23:09:31.102 DashboardClient[229] /SourceCache/JavaScriptCoreForDashboard/JavaScriptCoreForDashboard-419.2.2/bindings/objc/WebScriptObject.mm:211:[229] JavaScript exception:

It keeps repeating the last 2 lines.
Nothing plugged in. Auto time update is putting the clock 10 hours behind.
iStat isn't showing processes either & netspace usage widget isn't working right either.
Hope this helps

25th June 2009, 07:00 AM
It looks like there is one main trouble maker in the Console above:

2009-06-24 23:08:18.358 loginwindow[73] FSResolveAliasWithMountFlags returned err = -43

Something has failed to find an alias in the Finder at Startup, and there are deeper "unknown" errors in your System Core.

I think it indicates something fairly serious, and it could be either Hardware or Software - unknown.

I'd definitely backup the content of the Hard Drive, and rather than go through a vast list of possible solutions, I'd head straight to an Archive and Install - by booting up from the OS X Installer Disk.

If an Archive and Install fails and you still can't shutdown, it's time to have the Hard Drive replaced / iBook looked at by a Service Centre.


25th June 2009, 07:24 AM
Thanks for that. I've moved all my photos & music off here, so nothing to back up.
Only started having problems since I installed Onyx for maintenance, got rid of now.
Looks like I'll be busy tonight.

25th June 2009, 10:13 PM
So, archive & install it is. Just hope it doesn't archive the problem. Or make me update everything again.

25th June 2009, 10:30 PM
I don't know what Mac OS you started out with, but yes, if it was lower than what is currently up-to-date, you'll need to update again.

What I do, is ask Software Updates what it needs and then go download the those Updates as .dmgs - straight from Apple, install them and then store them away on an external drive / DVD - then ask Software Updates what it needs again... and so forth - so if I ever have to do it again, I have all the needed .dmg Software Updates, stored away in numerical order.

25th June 2009, 11:31 PM
Argh!!! Now you tell me. Just restarting after my third software update. I suspect there'll be one more needed. Oh well, at least it appears to be working properly now.

28th June 2009, 04:14 AM
usually if any USB is connected it wont shut down.

That could be the reason.

28th June 2009, 08:41 AM
Thanx for that, but there was never anything plugged in.
It's running like new now. Installed all the java updates that were getting stuck, along with safari 4.

28th June 2009, 08:51 AM
You can now ditch the Previous System folder that got saved in the archive.
It should be sitting right in your Macintosh HD.