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luv4x4
19th June 2009, 05:48 PM
Hello everyone,

First time on the forum.
I tried to burn some photos to a DVD, but the burn failed. It came up with this message:
"The burn to the MATSHITA DVD-R UJ-845 failed. The device failed to calibrate the laser power level for this media"
Is this a hardware or software issue?
I have had the optical drive replace before but this is the first time i have seen this message.
Other info about the computer
- PowerPC G5, 2 GHz, 1 GB ram, OS 10.4.11
I have also tried using Toast but again the burn fails.
Any help would be great.

Cheers
Paul

craigc
22nd June 2009, 11:05 AM
I would try a different brand of DVD's, and if that fails call Apple as it is likely to be hardware related.

ParisHilton
22nd June 2009, 11:32 AM
They did have SuperDrive related problems.

If it does turn out to be a dead drive, It's not an iSight G5, so replacing the SuperDrive is easy to do. Replacement ones are about $50 off fleabay.

Because it's not under warrenty, getting Apple to quote you is a minimum of $90.

vxd
22nd June 2009, 11:38 AM
You should a cd cleaner and a different brand DVD.

Both worked for me.

luv4x4
22nd June 2009, 05:33 PM
Thanks for the input,

I have tried a different brand of disc with no luck.
I have also tried using Toast to burn instead of the burn function in iphoto and came up with the following:
"The disc reported an error:
Sense Key - Illegal request
Sense Code - 0x24
Invalid field in CDB"

Than this:
The key reported an error:
Sense Key - MEDIUM ERROR
Sense Code - 0x73, 0x03

Than this:
The disc failed to be written"

The same thing also happens in other programs (itunes,iDVD, etc)

I have had a look and replacing the drive looks easy. I don't want to spend the money on a new drive and find out that it is a software issue. The next thing I will try is reloading the OS but have no way of backing up my data.

Again, any help on the matter would be great.
Thanks
Paul