View Full Version : apple.com.au or apple.com will not display?

14th June 2009, 07:50 PM
Hi All,

My Imac is only 7 days old, all running well.

However, when ever I try and get onto Apple (http://"www.apple.com.au") or Apple (http://"www.apple.com") Safari just sits there trying to load it.

I have tried clearing history and cache but no go.

All other web sites work fine, just cannot get the web sites to load. Sometimes I can get the main page to load but thats it.

Any idea?

Strange how now owning a mac, the apple page won't load up.

BTW, the other Windows pc on the same network works just fine.



14th June 2009, 07:55 PM
Are you using BigPond? http://forums.mactalk.com.au/19/66531-apple-web-site.html

14th June 2009, 08:09 PM
I've been having this problem recently as well...Safari sometimes won't work yet Firefox will...

For the record I'm with iinet

14th June 2009, 10:16 PM
Apple (http://apple.com.nyud.net/)

15th June 2009, 08:13 AM

That's interesting... I'm with TPG, I don't know what that question was asked of me, as I did explain that my other PC (windows) will view the Apple web sites just fine.

I downloaded Firefox for my Imac and installed it and it all worked fine, it only looks to be a problem with Safari.



15th June 2009, 08:22 AM
I'm with TPG here, running Safari 4, no problems at all. Have you tried to access Apples website through google?

15th June 2009, 08:30 AM

Yes, tried all sorts of ways to get in...

I have had problems since the last update of Safari.


Alec Fraser
15th June 2009, 09:15 AM
I had the same problem for ages, also on TPG and only on a Macbook. Safari on the iMac would connect to apple.com without an issue, while on the Macbook it would just hang.

Edit: It got to the point where I did a completely fresh install of Leopard on the Macbook and the problem was still there.

15th June 2009, 12:20 PM
All I can say is that you aren't alone on this issue. See link below:


Edit: Call your ISP and get them to check that you are accessing the correct DNS servers. Ask if you can try one of their alternative DNS Servers. It must be a DNS issue of some sort. If they won't help with this, try Open DNS.

15th June 2009, 11:07 PM

Thanks for the suggestion.. but, my Dell PC running XP using the same network connection works just fine.


15th June 2009, 11:18 PM
I have this issue from time to time... on iiNet. 'Reset Safari' will fix it for a while, there's some sort of weird caching issue going on.

Install Firefox on the Mac (you might like it better anyway) and see if you can get to apple.com. If so, you've got the same issue as I do.

16th June 2009, 09:46 AM

Thanks for the suggestion.. but, my Dell PC running XP using the same network connection works just fine.


Just because they are on the same network doesn't necessarily mean that they are access the same DNS Servers.

17th June 2009, 12:18 PM

Ok.. I'll look into that... thanks for the heads up.


21st June 2009, 11:50 AM
This has been happening to me as well, with Safari 4.0
I am with TPG, and for the past 2 or 3 days it seems like this is fixed.
I also use Camino , and at times it would load the page and at others it wouldnt , both for the Apple Aus and the Apple US sites.

Contacted Apple and they were 'aware' of the issue and said that its due to Safari 4.0 being ironed out and the traffic for the 3.0 software.

All seems well now though