View Full Version : PhotoShop Elements Install Issue

28th May 2009, 11:01 PM
I installed a trial of photoshop elements recently to give it a try. I decided that it had the features that I wanted so I went into a retail store in Melbournes CBD and bought a copy.

I tried to put the serial number in to the trial but it wouldn't accept it. So I un-installed the trial.

But I can't install the disc I bought. I get this error come up

Problem is it doesn't tell me where to find the logs. Any one have any suggestions on where I might find such logs?

Any pointers would be helpful.

Mac Ram
28th May 2009, 11:34 PM
Did you use the un-installer, or just drag to the trash?

28th May 2009, 11:40 PM
I honestly can't remember

But I'm pretty sure I un-installed because I'd run into the problems with adobe software by dragging to the trash in the past.

I can't find any adobe files left on the computer doing a search so it's got me stumped.

Mac Ram
28th May 2009, 11:46 PM
Have a go with this adobe clean up software (http://www.adobe.com/support/contact/cs3clean.html).

Tread carefully though, I've never used it.

28th May 2009, 11:49 PM
Bloody adobe.

The un-install took everything off except a single help folder.