PDA

View Full Version : Optus to Telstra



Atomic
1st May 2009, 09:23 PM
Yep you heard right, I switched from Optus to Telstra. I recently started a business and found out that certain people were tying to call me and either could not get though and could not leave a voice message. Now I have my phone on 24/7 and have voicemail for everything if I cant get to the phone or am out of range.

Now, for months I have been getting dropouts galore, when using my hands free in the car people could not hear me or say i was very distant or the line was crap. Also, my battery life was absolute shite. The connection would constantly switch from 3G to No Service then back to 3G or 2G all day long.

I called Optus many times and they just said the standard 'it must be the phone it cant be our network'. *sigh* if I had a dollar.....SO i get the phone unlocked and ported my number to Telstra..

Now before I go on if you ask anybody they will tell you im a telco slut! I dont care which telco I am on and have zero loyalty to any of them. I just want a service that works.

Since getting my NextG SIM everything and I mean EVERYTHING that was a problem before has disappeared. No dropped calls, my car bluetooth magically works properly and everyone can hear me loud and clear, I have full signal strength ALWAYS (even in lifts and car parks - there was no chance of this on Optus), 3G is always available wherever I am and to top it off my battery life has at least doubled - I can go just over 2 days on a single charge with my usage - on Optus I was lucky to make it to 6 or 7pm each day.

Seriously, anything Optus tell you is bullshit. It IS their network, it IS their fault. I used to tell people the iPhone was a great device but not a great telephone - I could not be any more wrong.

Do yourselves a favour take the plunge...The iPhone shines even brighter on the right network.

NeoRicen
1st May 2009, 09:49 PM
Since getting my NextG SIM everything and I mean EVERYTHING that was a problem before has disappeared ...snip... my car bluetooth magically works properly and everyone can hear me loud and clear, ...snip... to top it off my battery life has at least doubled - I can go just over 2 days on a single charge with my usage - on Optus I was lucky to make it to 6 or 7pm each day.
None of that is believable or makes sense at all.

And have you got a bill yet?

I would go to Telstra if it was remotely affordable, but it isn't.

nong
1st May 2009, 10:22 PM
I could not agree more. I hear the Podcasters complain about Optus all the time and I just think, yes Telstra are bastards but it WORKS. We all love the iPhone to death and spend lots of cash on fun stuff so why go through life on a crap network. Life is too short for that. My advice is swallow your pride and go with Telstra. You will never look back.

Meh 626
1st May 2009, 10:26 PM
I am considering moving to Telstra but I don't know how to go about it. It would cost too much to cancel my 24 month plan with Optus. But I really want to get away from Optus' crap hole.

What should I do?

richbowen
1st May 2009, 10:51 PM
I'd like to have better reception etc, but the Telstra prices are just obscene. From what I can work out from their current pricing page (http://telstra.com.au/mobile/phones/iphone/pricing.html) these are the voice/data rates:

http://img.skitch.com/20090501-kxq669ws129aqdpnxhk52g4jrm.preview.jpg (http://skitch.com/richard.bowen/bp2wa/apple-iphone3g-pricing-from-telstra)
Click for full size (http://skitch.com/richard.bowen/bp2wa/apple-iphone3g-pricing-from-telstra) - Uploaded with plasq (http://plasq.com)'s Skitch (http://skitch.com)

Those rates don't include the handset costs.

Compared with Optus (http://personal.optus.com.au/web/ocaportal.portal?_nfpb=true&_pageLabel=personal_mobile_producttypeMOB_marketSe gmentres&productpath=/personal/mobile&FP=/personal/mobile/iphone3G/yesiphonecapplans&site=personal):

http://img.skitch.com/20090501-bde3drpwgd6hs7nbifakhhj54d.preview.jpg (http://skitch.com/richard.bowen/bp2ig/optus-personal-yes-iphone-cap-plans)
Click for full size (http://skitch.com/richard.bowen/bp2ig/optus-personal-yes-iphone-cap-plans) - Uploaded with plasq (http://plasq.com)'s Skitch (http://skitch.com)

It's an enormous premium to go with Telstra.

gikku
1st May 2009, 11:02 PM
If I were to use Telstra it would cost, best case, "only" an extra $100 per month on top of the $70 I'm paying now. x2 for wifey's iphone.

$200/mth for T ?
nah! think i'll take my chances with the animals in the zoo and 3 (VHA?)

Meh 626
1st May 2009, 11:05 PM
I have worked out that it would cost me ~$10 - $15 more a month to go with Telstra, a price I am very happy to pay to get away from Optus.

Chief911
1st May 2009, 11:11 PM
I am considering moving to Telstra but I don't know how to go about it. It would cost too much to cancel my 24 month plan with Optus. But I really want to get away from Optus' crap hole.

What should I do?


Don't you have to proove that they are not providing proper services as laid out in your contract...i dont have this problem, went with telstra to begin with.... :D

drzeus
2nd May 2009, 08:55 AM
Yes, I'm a Telstra hater but I'll be the first to admit their mobile network is excellent.

However, I just can't justify leaving Three when for $50 or $60 you get caps with hundreds of dollars worth of calls yet as you can see on the table posted above for $60 spend on Telstra you get $50 worth of calls!! I still roam onto Telstra for free for voice calls so I can still take advantage of their network without selling my body to pay the bill.

Their network is good but unfortunately the 10x Telstra price markup gouging just can't be justified (unless someone else is paying your bill!)

Meh 626
2nd May 2009, 09:53 AM
Don't you have to proove that they are not providing proper services as laid out in your contract...i dont have this problem, went with telstra to begin with.... :D

That is if you want to cancel your contract with out paying the cancelation fee.

shiny
2nd May 2009, 10:15 AM
I have been looking at going back to Telstra, I am on a 12 month contract with Optus, so that expires soon.

Telstra do caps, not the best value, but would suit my needs:

3G and Next G Cap Plans, mobile plans, mobile phones - Telstra (http://www.telstra.com.au/mobile/plans/3g_nextg_cap_plans.html)

Then you can add on some data:

3G and Next G Browsing Packs - Telstra (http://www.telstra.com.au/mobile/nextg/browsing_packs.html)

$10 for 150MB is pricey, but I have never got near 100MB for my use, so in the end it would cost me $10 extra to go with Telstra, I would lose some value on the cap but I am seriously considering it.

EDIT: Damn, cap plans only available with a new phone on a 24 month contract, hmm wonder what Vodafone is like.

The_Hawk
2nd May 2009, 10:45 AM
Since getting my NextG SIM everything and I mean EVERYTHING that was a problem before has disappeared ...snip... my car bluetooth magically works properly and everyone can hear me loud and clear, ...snip... to top it off my battery life has at least doubled - I can go just over 2 days on a single charge with my usage - on Optus I was lucky to make it to 6 or 7pm each day.


None of that is believable or makes sense at all.


Actually, a phone that is constantly searching for signal will die muh much quicker than one that has a good signal. Once upon a time in the olden days I took a siemens mobile that would normally last days and days and days out bush to where there was a very intermitent signal, long story short the battery lasted about 24 hours before giving up.

As for the hands free, I get constant complaints from people saying it's like I'm talking into a 44 gallon drum when I use the iPhone, is it the iPhone or a bodgy connection?

At the end of the day I could believe all that :)

bennettnz
2nd May 2009, 01:57 PM
Don't have much love for telstra but their service and the consistent signal on my iphone has been faultless.

Atomic
3rd May 2009, 03:46 PM
None of that is believable or makes sense at all.

And have you got a bill yet?

I would go to Telstra if it was remotely affordable, but it isn't.

dont be an ass. Im telling everyone my experience and observations from moving from one network to another as perhaps it may actually benefit someone - I dont care if you find it difficult to believe.

morn
3rd May 2009, 05:04 PM
Yep this is exactly what i'd expect.
Telstra has a 850mhz 3G network. That kicks the ass of optus's 2100mhz 3G network. Just a frequency with much worse range and penetration. But their 2G network should perform similar to next g, very slow though. Optus has a 900mhz 3G network in regional areas but iPhone doesn't support it.
I can't really afford Telstra though, I'll need at least 400MB, and Telstras browsing packs are so damn expensive.