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gamblor87
12th April 2009, 06:01 PM
Hi All,

I'm a long time reader, but have finally registered.

I saw alot of buzz about the hairline case cracks and how they are now secretly being repaired out of warranty. It got me thinking to case cracks on my own white Macbook (Late 2006, Core 2 Duo) and some Googling has made references to "top case cracks" being repaired outside of warranty.

I didn't get AppleCare. I know I should've, but I couldn't afford it.

I'm wondering if anyone knows if the cracks I have are covered out of warranty as they are an acknowledged problem? The cracks are around the magnetic hinges of the case. I've attached pictures.

Cheers for any help!

http://img401.imageshack.us/img401/6077/photo2f.jpg
http://img401.imageshack.us/img401/6835/photobbx.jpg

gehenna
12th April 2009, 06:08 PM
that's a known fault with that macbook and is covered by applecare, i've had it repaired on three separate occasions on our macbook.

i don't think they're covered outside of warranty. i'm told a top case replacement plus labour is around $250

NeoRicen
12th April 2009, 06:13 PM
The cracks on top case (your second pic) are covered out of warranty, but you might be unlucky in who you get to service it, as they may refuse to do it out of warranty. Your best bet is an Apple Store, if you can get to one.

The crack in your first pic I'm not so sure about.

gamblor87
12th April 2009, 06:20 PM
Cool. I'll drop into NextByte and ask, or I'll head into Chadstone if I have no luck there. I'll keep everyone updated, I'm sure I'm not the only one. I'm on the verge of updating to either a Macbook Pro or a Mac Mini (in which case I would keep the Macbook as my portable machine) so paying $250 for an entire top case replacement doesn't seem worth it.

Thanks for the help!

NeoRicen
12th April 2009, 06:22 PM
Cool. I'll drop into NextByte and ask, or I'll head into Chadstone if I have no luck there. I'll keep everyone updated, I'm sure I'm not the only one. I'm on the verge of updating to either a Macbook Pro or a Mac Mini (in which case I would keep the Macbook as my portable machine) so paying $250 for an entire top case replacement doesn't seem worth it.

Thanks for the help!
Let me know if they do anything about the crack above the screen, as I have one, am out of warranty and want it fixed.

lazydesi
12th April 2009, 07:19 PM
http://img.skitch.com/20090412-55i771t7g2tu981xpqcw8s2rb.jpg

Is that Crack in the above picture is covered under this? It was near the back vent

choy
12th April 2009, 07:23 PM
It is covered regardless of warranty but they will examine the case very carefully to ensure there are no signs of physical damage to the computer.

For what it's worth, it might be worth printing the post below if you have issues getting it fixed out of warranty, as apparently they should have a service bulletin from apple indicating case faults should be reapired warranty or not:
AppleInsider | Apple addressing cracks on white MacBook casings (http://www.appleinsider.com/articles/09/04/08/apple_addressing_cracks_on_white_macbooks_casings. html)

lazydesi
12th April 2009, 07:42 PM
It is covered regardless of warranty but they will examine the case very carefully to ensure there are no signs of physical damage to the computer.

For what it's worth, it might be worth printing the post below if you have issues getting it fixed out of warranty, as apparently they should have a service bulletin from apple indicating case faults should be reapired warranty or not:
AppleInsider | Apple addressing cracks on white MacBook casings (http://www.appleinsider.com/articles/09/04/08/apple_addressing_cracks_on_white_macbooks_casings. html)
thanks choy,

It still got some Applecare left on it

hawkep
15th April 2009, 09:51 AM
I just got a "good will" exception and my macbook case is getting repaired free out of warranty.
woo!

chocho
19th December 2009, 07:26 AM
go to the 'apple store' up to the genius bar! you will get the upper case fixed out of warranty...
but do it quick!