View Full Version : Lots of help needed - from a very patient person please!

11th February 2009, 08:00 PM
I have recently purchased a Mac OS X Leopard, 10.5.5. I used Macs when I was at Uni but they were the old coloured ones and that was quite a while ago.

I have a million questions to ask, as I am quite switched on when it comes to PC's and found it easy to work new things out for myself, but I got sick of them always breaking down and anti-virus etc software clogging up my system. So I went for what I was told is an "idiot proof, unbreakable, very easy to use" system. Which I agree with mostly but there are lots of little questions I have, mostly about basic-ish navigations type things, that I can't seem to get help with. I can't find anyone in our local yellow pages who specialises in Macs and I find the Apple support website really difficult to get information from. I may be stupid but I just can't work it out and I get extremely frustrated! I just want to know how to do everything I need to do with no problems.

Please let me know if you are a person who could answer my questions. I'm sure they aren't very complicated.


11th February 2009, 08:04 PM
Post the questions here and we would be happy to help.

11th February 2009, 08:04 PM
you can post on here anytime, I have found these forums pretty good for solving my queries/problems

11th February 2009, 08:19 PM
There are near 20,000 people ready to help you out. :)

15th February 2009, 01:43 PM
Thanks so much! I have heaps of questions but I'll start with one to K.I.S.S.

I bought a HP printer recently and have found it absolutely dreadful with my OS X 10.5.5. The software is terrible and it was really difficult to install, and I would say I have intermediate computer skills, even though I'm still learning how to drive this new Leopard. I had so much trouble trying to scan and I got a few emails from customer support (all basic steps that anyone would have done already from following the included instructions) from HP until I think I stumped them and they failed to reply. I had one for my PC laptop and it was brilliant.

I just want an all-in-one that scans with EASY TO USE SOFTWARE, prints and photocopies. Don't need a fax and I don't print photos on photo paper. Just black and colour printing is what I mainly do.

HP cartridges are apparently dearer than other brands too, I've heard. I don't really want to go with a Brother/Samsung/Kyocera as these are brands I'm not familiar with in printers. I used to have an Epson (again with a PC) and I didn't really like it so I'm down to Canon, really! I've read online that most Canon users are happy with theirs, but not all.

Please help!!
Thanks again.

15th February 2009, 02:15 PM
Canon by far is my favourite printer brand.. Why

a) Independant, not owned by some computer company
b) Cartridges are MUCH cheaper and are easy to refill ($30 each, or $10 to refill at cartridge world or such, unless you can do it yourself)
c) OSX Software is pretty simular to windows, has its own scanning package etc. (Comes with its own CD too!)

I'd recommend getting an MP810 or above, probably around $200 mark so you can print onto CD's as well :)

Kyocera is good also however never tried their scanning packages and not sure if they are Mac friendly.

Steer clear of Dell and Lexmark Printers, Dells are rebadged Lexmarks and Lexmark just don't cut it.

15th February 2009, 02:31 PM
Canon is good, as is Epson, even Brother, although the Brother software is crap.

Have a look at the Image Capture application in your Utilities folder for some scanning software that doesn't suck

15th February 2009, 02:41 PM
Post the HP's model number here - odds are someone has one. If it's the PSC-2410, I have that running just fine on Leopard.

15th February 2009, 06:42 PM
Thanks for the advice so far.

The HP I have is a Deskjet F4280 All-in-One. I think I tried the Image Capture software but didn't have much luck either. I'll try it again though.

15th February 2009, 06:44 PM
That's right, it just keeps saying "No image capture device connected". I used the Help menu and followed all the steps there but still nothing.

15th February 2009, 06:45 PM
The HP software that HP provide is actually really good, I use it with the F4280 (I have one too).

15th February 2009, 06:52 PM
Oh okay. Must be me then.

15th February 2009, 07:06 PM
Oh okay. Must be me then.

Different HP printer and different Apple OS, but my parents got a HP printer a while ago with their iMac running 10.4, and it was a nightmare... tossed it out eventually.

15th February 2009, 07:10 PM
No idea what the software is like with the F4280, but I sometimes have trouble with scanning too. If I launch HP ScanPro directly it sometimes won't find the device, but if I launch HP Device Manager first and then tell that to launch ScanPro, it works. HTH.

16th February 2009, 06:25 AM
Did you get the latest 10.5 (Leopard) drivers from the HP website?
Just set up an old HP printer for a friend new to 10.5 and needed to do this.
They updated some drivers as late as the end of 2008.
They tend to be big downloads though: 500-800mb.


16th February 2009, 07:09 AM
Try removing the printer from system preferences, download the latest drivers from their website, then reinstall the printer in system preferences after a restart. You should be fine to go then. The image capture software always takes a little time to search for my scanner before being ready to scan, so it may be the same thing with your HP.

16th February 2009, 07:56 PM
I did download the software from the HP website. Maybe it's just me and I'm not doing it right but I'm over it and think I'm going to try a Canon. Someone suggested an MP810 or higher but I'm thinking one of these:
* MX300
* MP240
* MP480

This is based on what I saw on the Canon website. Any problems with any of those printers?


17th February 2009, 10:58 AM
Did you install scanner drivers not just printer drivers? I installed an all in one print/scan/cpy a while ago, It was a cannon though not an HP. I had to install separate scanner and printer drivers. Has worked fine since then.

28th February 2009, 11:43 AM
Did anyone else know this? (see below) I found this on an apple forum AFTER I had opened the box and just about got my new Canon printer set up. No one told me to buy this model. Does anyone know of a reasonable priced printer, preferably not a Brother or Kyocera, that WORKS WITH A MAC LEOPARD OS X 10.5.5???????? Maybe the 3rd printer I buy will work, 3rd time lucky.
Written by JK from Toronto
What Apple doesn't tell you is that this Canon PIXMA MX310 is not fully compatible with Mac OS 10.5!! However it does state IT'S NOT COMPATIBLE on the Canon site, you just have to dig for it. So do not get wowed by other people's ratings (like I did), and don't be fooled by the literature Apple states on their own site (like I did). I thought this was a steal with the rebate. Now that I have it at home and hooked up to my customized MacPro I have discovered too late that the canon's software interface is not user friendly at all (perhaps because of compatibility issues, perhaps its because Canon truly does not do great software). If you want to use the scanner on this then good luck!

Don't get me wrong, the PIXMA MX310 model is GREAT AS A STAND-ALONE all-in-one printer. It photocopies/scans (on its own) well, it runs quiet, and ink is relatively cheap. However, no DSL connection, no USB cable included, and the software incompatibility makes this rate poorly. If you go to the Canon site you will see that they have discontinued this model, but you can still buy ink for it. Apple should not be selling this with their systems that have O/S 10.5+ (or at least they should have it noted under the system requirements), you will end up wasting your money. The Canon website states that both Canon and Apple are still working on a solution.. but just how hard are they working on a solution for a discontinued model?) If you have a PC, or a Mac that is not running a more current OS then this might actually be worth it. It's not a bad printer/scanner, its just a bad combination with a new Mac.
Buyer Beware.