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View Full Version : My iPhone 3G data sync cable is broken



rowan_fell
1st November 2008, 09:36 AM
The cable is coming apart from the usb end exposing wires. I haven't treated the cable rough and after only two months shouldn't have done that right? Will i be able to get a free replacement from where i bought it? Thanks for your help.

Piratbyran
1st November 2008, 09:51 AM
Probably not, they are pretty cheap anyway. Just buy a new one.

decryption
1st November 2008, 09:57 AM
Probably not, they are pretty cheap anyway. Just buy a new one.

I'm pretty sure Apple would send a new one no questions asked. It's just a cable.

rowan_fell
1st November 2008, 10:05 AM
so any idea how i could get in touch with apple about it as i live up in Townsville and can't make it to an apple store

matthew858
1st November 2008, 10:13 AM
Take it to your nearest Apple reseller.

MrJesseRoss
1st November 2008, 11:27 AM
https://selfsolve.apple.com/GetWarranty.do

Go through that, register for a repair or replacement. If it qualifies they'll send you a replacement by Aus Post, and you send the faulty one back. Easy as.

djiashi
3rd November 2008, 12:42 AM
if you have an ipod, you can use that cable too or ebay should be a cheap option

rowan_fell
3rd November 2008, 06:21 PM
reseller wouldn't look at it sayin not allowed to touch anything to d with iphone got told to take back to optus. he did say however it would be covered under warrenty. the only this is i can't just do a warrenty claim on the net as i don't have a credit card. is there anyway i can get it fixed without actually using a credit card.

altflood3r
3rd November 2008, 07:55 PM
seems like alot of piss farting around for a 10 dollar cable....just go buy a bloody new one...

ZacG
4th November 2008, 10:06 AM
The phone company controls the warranty for the iPhone, not the reseller.

the_cripple
4th November 2008, 11:36 AM
speaking of cables, would this one work on a 3g iphone?

DealExtreme: $3.46 USB Cable for iPhone (1.2 M) (http://www.dealextreme.com/details.dx/sku.10562)

bennyling
4th November 2008, 11:41 AM
speaking of cables, would this one work on a 3g iphone?

DealExtreme: $3.46 USB Cable for iPhone (1.2 M) (http://www.dealextreme.com/details.dx/sku.10562)

Only one way to find out :D

the_cripple
4th November 2008, 07:59 PM
Only one way to find out :D

I was trying to avoid the uncertainty :p

decryption
4th November 2008, 08:01 PM
speaking of cables, would this one work on a 3g iphone?

DealExtreme: $3.46 USB Cable for iPhone (1.2 M) (http://www.dealextreme.com/details.dx/sku.10562)

I have 10 of these at home (I often lose my iPhone/iPod cable), they work fine :)

battye
4th November 2008, 08:39 PM
speaking of cables, would this one work on a 3g iphone?

DealExtreme: $3.46 USB Cable for iPhone (1.2 M) (http://www.dealextreme.com/details.dx/sku.10562)

I just got some iPhone battery packs from DealExtreme today :)

That was rather off topic... :p

Cialis
6th November 2008, 08:17 PM
hey my cable is doing the same thing, maybe a manufacturing fault?

MrJohnson
16th September 2009, 07:16 AM
I've had problems with my sync cable too, the front of the housing is broken and the connector and wires keep coming out. Mine is pretty old, so I guess looking for a new one is my best bet.

There seems to be a zillion places to get a replacement cable (as referred to above), after some digging I'm going to try CableJive's duraSync. It's a bit more spendy, but looks durable and comes with a lifetime warranty.

CableJive: duraSync (http://www.cablejive.com/duraSync)

dekco
16th September 2009, 10:25 AM
hey my cable is doing the same thing, maybe a manufacturing fault?

i find apple usb cables quite poorly made. the main reason, why i choose a dock over the cable.