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View Full Version : My Copy Of Tiger Didnt Get Shipped Today :(



v1llage1d1ot
28th April 2005, 06:30 PM
Hi,

I was hoping to get an email from apple today telling me that my copy of apple had shipped today and I should be getting it tomorrow... however... it hasnt shipping and my order si still being prepared.. or something like that. I ordered it over a week ago, so I thought I would have easily made the cut off.

Has anyone else's being shipped yet? I won't be angry if I dont get it tomorrow... Just disapointed.

mac_man_luke
28th April 2005, 06:34 PM
I think that everybody is in the same boat as you!

Mine still says that and so does one of my friends who ordered it within 10mins of it being announced

It will come :D

v1llage1d1ot
28th April 2005, 07:06 PM
phew... thats good to hear.

Squozen
28th April 2005, 07:15 PM
I'm still waiting for my email too.

If it doesn't show up, Google is a wonderful tool. ;)

aleks
28th April 2005, 07:23 PM
Yup.... mine too, it says "preparing shipment"...

Goodbye
28th April 2005, 07:25 PM
Still "preparing shipment" for me...it had BETTER arrive tomorrow!!!!!

mac_man_luke
28th April 2005, 07:32 PM
Any body wanna from a mob and go break into apple if it doesnt turn up :P

Insanely
28th April 2005, 07:36 PM
At work we have the applecare licences.

I wonder how long it will take for it to come.

josh64
28th April 2005, 07:42 PM
Yeah I ordered as soon as the Apple Store reopened and it's still "Preparing for Shipment".

My copy of Panther didn't arrive until a week after it was released so I hope they didn't accidentally leave some American advertising for tiger on their site...

marc
28th April 2005, 07:46 PM
Checking order status...

..."Preparing Shipment" BUGGER!

*joins angry mob*

neilrobinson
28th April 2005, 07:47 PM
still preparing shipment - i was told that it would arrive tomorrow so i hope it does otherwise i may just buy it from an apple reseller and tell apple to stick the copy they sent me. :angry:

neil

Goodbye
28th April 2005, 07:48 PM
There'll be a lot of angry customers if it doesn't arrive tomorrow! I particularly like Apple's little disclaimer at the bottom of the Tiger email I just got...

"*Order must be received no later than April 26. Delivery dates are based on delivery method selected by customer and represented information from third-party carriers. Apple is not responsible for any late deliveries."

marc
28th April 2005, 07:48 PM
Logic 7.1 upgrade is "Processing Order". That's due "on or before 04/29/2005".

Need... stuff... now!

mac_man_luke
28th April 2005, 07:49 PM
Same!

hawker
28th April 2005, 07:50 PM
I think we've all been screwed. Please tell if anyone gets a shipment notifcation !!!

mac_man_luke
28th April 2005, 07:53 PM
surely they have had enough time to get the orders out!!!

aswitcher
28th April 2005, 07:56 PM
Yeah, I was afraid of something like this so I decided to wait the few extra hours after the normal post and get it from a store.

aleks
28th April 2005, 08:00 PM
Somebody ring up Startrack and see if they picked up the shipment :)

mac_man_luke
28th April 2005, 08:01 PM
loads shotgun...

luke_in_tas
28th April 2005, 08:01 PM
Just checked my order status. Now says "Shipped - Carrier : STE" and gives a tracking number, although the tracking number doesn't seem to bring up any records on the Star-Track Express site.

rob05
28th April 2005, 08:04 PM
After a Phone call to the apple store I was told that I would recieve it tommorow in time for the launch of Tiger and there is plenty of stock in Sydney that arrived from Singapore last week.

:)

aleks
28th April 2005, 08:04 PM
I knew something like this would happen... so I took matters into my own hands last weekend ;)

mac_man_luke
28th April 2005, 08:06 PM
how?

aleks
28th April 2005, 08:07 PM
Originally posted by mac_man_luke@Apr 28 2005, 08:06 PM
how?
Draw your own conclusions hehe :)

mac_man_luke
28th April 2005, 08:08 PM
Downloaded it? ordered from the US?

doughnut
28th April 2005, 08:10 PM
Maybe the guy that changes everyone's order from "Processing" to "Shipped" went home early? :D

marc
28th April 2005, 08:11 PM
Sounds like a solution of the p2p variety.

mac_man_luke
28th April 2005, 08:11 PM
I hope so :P

Squozen
28th April 2005, 08:24 PM
Here's my order status which I retrieved a minute ago:


04/13/2005
03:26 PM JST

W5169xxxx

OS X V10.4 "TIGER" RETAIL FAM PACK-INT

Preparing Shipment
Based on the timestamp, I'd say they've all gone out, but for some reason the system hasn't been updated to say so. Why that would be, I have no idea. Apple Australia must hate us.

edit: By the way, what is JST? Jobs Standard Time?

mac_man_luke
28th April 2005, 08:24 PM
I think apple changed everyones status to preparing for shipment just so no one can cancel there order :(

mac_man_luke
28th April 2005, 08:26 PM
They want to make us suffer&#33; <_< :angry:

MizuInOz
28th April 2005, 08:26 PM
Rant time....

I ordered Tiger on 13 April... as I had proudly mentioned before...

Checked my order - as in constantly - to see when it was shipped - the little order thingo said on or before 28/04/2005 - to be received in time for the 29th...

So YESTERDAY I called to make sure that it was shipping - I was assured that it was to be shipped and I would receive it by tomorrow...

NOW looking at my "preparing for shipment" it says - on or before 02/05/2005 ...hmmmmmmm

So I rang the sales menions in 133 URPHUQUED and asked why the change in status... the respondee indicated that my order has indeed been shipped but "the system has not updates yet and I should receive my order by

MONDAY&#33;&#33;&#33;&#33; the 2nd of MAY&#33;&#33;&#33;" I am not happy...

I reminded this "in-duh-vidual" that I had placed my order in plenty of time to receive my order on my doorstep by the advertised date of delivery... and very politely asked why I had not been notified of my shipment and that it was now delayed... And the reason for that delay...

His multilingual response was - "I am so very sorry, but I do not have an adeequaite (that is what it sounded like) answer for you. I am so sorry if you are displeased. I hope you have a nice day."

Ask me if I am happy... I could have bought it from my favourite local Apple shop tomorrow evening&#33; Grrrrrrrrrrr

Rant Rant&#33;&#33;&#33;
:angry: :angry:

mac_man_luke
28th April 2005, 08:39 PM
Where are you?

aleks
28th April 2005, 08:40 PM
Preparing Shipment as of 07:45 PM JST, 04/28/2005

Looks like mine wont get here tommorow :(

rob05
28th April 2005, 08:41 PM
It now doesn&#39;t look promising for tomorrow s delivery

OS X V10.4 "TIGER" RETAIL-INT

M9639Z/A

On or before
05/03/2005




:angry:

El Guardo
28th April 2005, 08:45 PM
A couple of things worth considering before anarchy reigns:

Apple Order Status Pages.
These are normally inaccurate when it comes to Australian orders, and by inaccurate I mean days out. On four previous occasions when I&#39;ve purchased from the online store the goods have arrived long before the &#39;preparing shipment&#39; message was updated and shipping confirmation email was received.

Apple Server Loads.
Numerous individuals have mentioned on other forum boards that after telephoning Apple they were informed that the servers are currently taking a battering and, as a result, are experiencing long delays in updating information.

123
28th April 2005, 08:45 PM
On or before
04/28/2005

they have about three more hours, i don&#39;t think it is going to happen :(

Buthidae
28th April 2005, 08:48 PM
Mac OS X v10.4 RETAIL Edu & Gov
B9658X/A
On or before
04/28/2005
&#036;117.27
1
&#036;117.27

still says 4/28 *crosses fingers*

so who&#39;s got the earliest order date? mines
04/12/2005
09:43 PM JST :)

MizuInOz
28th April 2005, 08:48 PM
Originally posted by mac_man_luke@Apr 28 2005, 08:39 PM
Where are you?
Brisbane...

from the Apple dud er dude... you would think I was 100 K from Black Stump...

he said "you know it is a long way to Brisbane from Syduhney..."

My response was only if you walk and hand deliver....

:angry:

I paid for overnight, too....

grrrrrrrr :angry:

mac_man_luke
28th April 2005, 08:48 PM
Unless it has happened yet the servers havent updated&#33;

Atleast my date is still saying ship by 28/4

mac_man_luke
28th April 2005, 08:55 PM
hrm,, some peoples orders are just changing now...star track express

aleks
28th April 2005, 08:57 PM
I dont like promoting piracy but if you dont get your copy tommorow and was counting on spending the weekend on installing tiger, just get the retail torrent&#33;&#33;

Its not like you guys havent purchased a license and they have failed to deliver on their promise&#33;

kenexx
28th April 2005, 08:57 PM
Just got the email &#33;&#33;&#33;


Dear Apple Customer,

The following products shipped on 28.04.2005. Depending on your
location within Australia your order should arrive within
1 - 5 working days of shipment.

If you place an order for Tiger by 4/26, Apple is committed to deliver
by 4/29.

Product # Product Description Qty Ext Price
__________ ________________________________________ ____ ________________

__________________________________________________ _______________________
M9640Z/A OS X V10.4 "TIGER" RETAIL FAM PACK-INT 1 271.82

El Guardo
28th April 2005, 08:57 PM
Just upgraded to shipped as per Apple&#39;s servers. Delivery will be tomorrow (if you&#39;re in a metropolitan suburb).

Goodbye
28th April 2005, 08:58 PM
Should file a complaint...they said on their website "Order now for delivery on April 29" or something similar, and didn&#39;t.

My order still says "8:02PM JST: Preparing Shipment" :(

Ash

Luren
28th April 2005, 08:59 PM
Greetings all....

Just received this....


Dear Apple Customer,

The following products shipped on 28.04.2005. Depending on your
location within Australia your order should arrive within
1 - 5 working days of shipment.

If you place an order for Tiger by 4/26, Apple is committed to deliver
by 4/29.

There is hope yet :)

Atomic
28th April 2005, 08:59 PM
I just got an email from Apple.


Dear Apple Customer,

The following products shipped on 28.04.2005. Depending on your
location within Australia your order should arrive within
1 - 5 working days of shipment.

If you place an order for Tiger by 4/26, Apple is committed to deliver
by 4/29.

Lets hope it get here tomorrow as promised.


EDIT: Arrggh Luren beat me to it by seconds. :thumbup:

aleks
28th April 2005, 09:01 PM
04/12/2005
10:26 PM JST
OS X V10.4 "TIGER" RETAIL-INT

Shipped

OS X V10.4 "TIGER" RETAIL-INT


WOOOHOOOO&#33;

iSilver
28th April 2005, 09:03 PM
I ordered my copy on 4/14/05 - two weeks before the cut off day for delivery, and at the moment (9.10pm 28 April) my status is still "Preparing Shipment" which is how it has been all afternoon after it changed from "Order Received" this morning ... and it says shipping by Road ...

I&#39;m wondering if any body from Apple US has told the people at Apple&#39;s Australian Outpost store that it is being released tomorrow :-(

rob05
28th April 2005, 09:08 PM
I just noticed something the apple servers in sydney seem sto lagging behind by between 1 & 2 hrs.

They must be quite busy at the moment

I might yet get it tomorrow

:unsure:

theov
28th April 2005, 09:13 PM
I&#39;ve gotten the email telling me it has been shipped.

The STE tracker number that it gives me on the order status does a whole lot of NOTHING though.

Anyone know if this number is of any use at all??

Graeme A
28th April 2005, 09:14 PM
Mine has moved to shipping with a tracking reference too. Does anyone know who Apple Australia use for shipping stuff as I do not recognise the company STE...

Any help appreciated, I WANT to be tracking this thing tomorrow.

Cheers,
Graeme

rob05
28th April 2005, 09:19 PM
Apple Australia use

Star Track Express

mac_man_luke
28th April 2005, 09:19 PM
star track express

walexx
28th April 2005, 09:29 PM
Kenexx just emailed me with this email from Apple confirming his Tiger has shipped. Damn, and mine is still at "preparing shipping" status.

Im the Mac user for 6 years, he is the switcher, this sooo sux :(.

Ive spent all week waiting for itms (mind u, it was only ever a rumour so its not like anyones fault that Im disappointed), now waiting for my Tiger to ship and a big fat nothing on both fronts.

Squozen
28th April 2005, 09:46 PM
OS X V10.4 "TIGER" RETAIL FAM PACK-INT

Shipped
WIBBLE~

rob05
28th April 2005, 09:47 PM
It looks like those of us who are in sydney will be waiting to last to know about shipping

mac_man_luke
28th April 2005, 09:53 PM
and adelaide&#33;

eni
28th April 2005, 09:59 PM
SHIPPED :D

Mine&#39;s been "preparing" all night and just changed. No tracking email yet...

mac_man_luke
28th April 2005, 10:12 PM
poor me i think im the only one left :(

El Guardo
28th April 2005, 10:12 PM
~post removed~

Woodsey
28th April 2005, 10:13 PM
Mine has shipped&#33;

As of 09:04 PM JST, 04/28/2005&#33;

I haven&#39;t got the shipping notification email yet, but my Apple Order Status page is updated&#33;

Hopefully, it arrives tomorrow (Friday), but im in Adelaide, so im not too sure that it will&#33;

Im SOOOOOO happy that it has shipped tho&#33;


I cant get STE Tracking Number to work on the startrackexpress.com.au track and trace site. anyone know how to do this?

iSilver
28th April 2005, 10:16 PM
I&#39;m shipping now too&#33;&#33; Let&#39;s hope we all get our delivery before 5pm tomorrow&#33;

mac_man_luke
28th April 2005, 10:20 PM
OOOOOO&#33;&#33; first person in adelaide that i have heard that has got their order shipped&#33;

JimWOz
28th April 2005, 10:20 PM
Mine has shipped - Apple Store Order Status check.
But no email yet.

Relax everyone, I ordered an Airport Express on 26 April at same time as Tiger, it shipped on 27th and arrived in Brisbane today by Star Track Express.
...So all the Tigers should land OK Friday.
Apple decided to split the shipment it appears, determined not to let any out early.

ozgreg66
28th April 2005, 10:26 PM
If you want to track your package, go to www.startrackexpress.com.au and select "track and trace" from the menu on the left. If you enter the "Apple delivery number" from your confirmation e-mail and select the "reference number" radio button, it will come up with your order, and you can click on the link to trace it. Mine is still in Sydney, but is showing an ETA in Brisbane of the 29th, so all looks good at the moment&#33;

Woohoo&#33;

rob05
28th April 2005, 10:26 PM
There is another Happy Vegemite in Sydney

Mine finally says shipped also but no email

The cat is finally out of the cage and on its way.

:P

Mark T
28th April 2005, 10:34 PM
OS X V10.4 "TIGER" RETAIL-INT

Shipped

gmask1
28th April 2005, 10:37 PM
Glad to hear the good news for everyone. I ended up cancelling my order, as I wanted to change payment options and also from the single mac to the family pack, and the very nice Apple person said it would be easier to just re-order. I deliberated, and figured I&#39;ll just go to Malvern or Streetwise and grab it from there...

mac_man_luke
28th April 2005, 10:37 PM
Im getting pissed off&#33; im going to be the last person in australia to have there status updated&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;

Goodbye
28th April 2005, 10:40 PM
mac_man_luke: we can suffer together&#33; Mine still hasn&#39;t updated :(

josh64
28th April 2005, 10:43 PM
Mine has also shipped... but no email yet.

(i&#39;m in perth btw)

mayamore
28th April 2005, 10:49 PM
I&#39;m in Adelaide and the status of my order is shipped. Have also rec&#39;d shipment notification email.
Email also says "If you place an order for Tiger by 4/26, Apple is committed to deliver
by 4/29."

So I&#39;m sure it will be here tomorrow&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;

mac_man_luke
28th April 2005, 10:54 PM
god damit&#33;&#33; cmom apple&#33;&#33;

mac_man_luke
28th April 2005, 10:59 PM
TIGER JUST CHANGED TO SHIPPED&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;

this time instead of hitting refresh i closed the browser window and reopend it&#33;

Maybe you should try that Goodbye

walexx
28th April 2005, 11:00 PM
Wooohooo as of 10.11PM tonight mine has shipped. No email confirmation but my order status is shipped.

Finally something to get excited about &#33;&#33;&#33;&#33;&#33;.

Happy Tigering everyone :).

rob05
28th April 2005, 11:00 PM
Hold in there mate it will happen at some time tonight

The apple servers have marginally improved they are now around 40-45mins behind.

Have fun when it does arrive.

:)

OziMac
28th April 2005, 11:02 PM
Jeez people, calm down - it&#39;s really quite entertaining reading this thread to see how wound up people are getting.

If Tiger doesn&#39;t arrive tomorrow, perhaps you should be slightly upset - but at least give them an opportunity to fulfill their promise before whingeing about them breaking it&#33;

It is extremely unlikely that they won&#39;t fill orders placed before the 26th. It is also possible that they will use Australia Post Express Post to send some copies (even though it says Star Track is the courier). They have been known to do this for smaller items.

For those of you who haven&#39;t received shipping confirmations, don&#39;t despair. Chances are they haven&#39;t properly updated or something small like that - just wait until tomorrow before getting too excited about it. :)

MizuInOz
28th April 2005, 11:04 PM
Originally posted by mayamore@Apr 28 2005, 10:49 PM
I&#39;m in Adelaide and the status of my order is shipped. Have also rec&#39;d shipment notification email.
Email also says "If you place an order for Tiger by 4/26, Apple is committed to deliver
by 4/29."

So I&#39;m sure it will be here tomorrow&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;&#33;
WEllllllll.....

My Tiger will be in my tank by tomorrow...

"If you place an order for Tiger by 4/26, Apple is committed to deliver
by 4/29"

in my email confirmation...

SQUEAKY wheels still works...

We shall see...
(He says not totally reassured...)


:ph34r:

iSilver
28th April 2005, 11:06 PM
Originally posted by ozgreg66@Apr 28 2005, 10:26 PM
If you want to track your package, go to www.startrackexpress.com.au and select "track and trace" from the menu on the left. If you enter the "Apple delivery number" from your confirmation e-mail and select the "reference number" radio button, it will come up with your order, and you can click on the link to trace it.
that isn&#39;t working for me unfortunatley, i dont get any results with the STE number from the Order Status page either. :-(

mac_man_luke
28th April 2005, 11:10 PM
mine doesnt even say STE any where&#33; and it doesnt even work with STE tracker

Goodbye
28th April 2005, 11:13 PM
It shipped&#33; :D

OziMac
28th April 2005, 11:14 PM
Originally posted by iSilver@Apr 28 2005, 11:06 PM
that isn&#39;t working for me unfortunatley, i dont get any results with the STE number from the Order Status page either. :-(
You need to re-read what he said.

You take the Apple Delivery Number from your Shipment Confirmation Email and enter it into the Reference Number field in Star Track&#39;s &#39;Track and Trace&#39; section.

But as I mentioned, there&#39;s an off chance that they might have used Australia Post too, in which case there won&#39;t be any corresponding Delivery Number.

And for the record, my copy of Tiger (along with the handy bonus of a new Powermac and display) also shipped tonight with an ETA of tomorrow :)

Goodbye
28th April 2005, 11:24 PM
The track and trace thing won&#39;t work for me either...whenever I enter the delivery number, STE says it can&#39;t find it...

OziMac
28th April 2005, 11:38 PM
Okay - let&#39;s read the helpful posts above before complaining again :)

iSilver
28th April 2005, 11:39 PM
Originally posted by OziMac@Apr 28 2005, 11:14 PM
You need to re-read what he said.

You take the Apple Delivery Number from your Shipment Confirmation Email and enter it into the Reference Number field in Star Track&#39;s &#39;Track and Trace&#39; section.

But as I mentioned, there&#39;s an off chance that they might have used Australia Post too, in which case there won&#39;t be any corresponding Delivery Number.

And for the record, my copy of Tiger (along with the handy bonus of a new Powermac and display) also shipped tonight with an ETA of tomorrow :)
The Apple Delivery Number and the STE number don&#39;t work in Track and Trace. When i enter the STE number without the leading zeroes I got results from the delivery of some other package which was completed on 19 April&#33;&#33;

I give up tonight, it might update in the morning hopefully. One would imagine that Apple has experienced professinals in their warehouse and that they have made solid arrangements with their delivery people. Let&#39;s just hope the STE truck doesn&#39;t rollover on it&#39;s way into Melbourne tonight :-)

stealth
28th April 2005, 11:42 PM
According to Applestore guy I rang today he said that they were using Australia Post for some Tiger deliveries ......I was hoping they could throw my new 20" display on the same "truck" but they said they would courier it. My tiger has just shipped..have email notification...probably will come via Australia post :)

eni
28th April 2005, 11:42 PM
Got my tracking email.

Track and trace certainly doesn&#39;t work for me yet. I found it myself when my powerbook was shipped via STE a while back, so I know how to do it. I&#39;m guessing it either hasn&#39;t been processed yet or is going by Australia Post... I somehow hope it isn&#39;t the latter.

mac_man_luke
28th April 2005, 11:50 PM
express post is quite good if it got in before 6

nicwithsticks
28th April 2005, 11:58 PM
I didnt pre-order coz i was trying to talk myself out of it.... do you reckon local applecentre&#39;s will have copies tomorrow? If they do, I&#39;ll probably head in and buy...:)

mac_man_luke
29th April 2005, 12:00 AM
I think they will&#33;

AWSEM Films
29th April 2005, 12:01 AM
But someone has slipped up at Apple

A friend of mine picked up a full working copy in Hong Kong a week ago for &#036;5 US

Seems like even Apples tight security has it s openings

So far from what I&#39;ve seen I would not be racing down at closing time just to get a copy

OziMac
29th April 2005, 12:05 AM
They&#39;ll absolutely have copies tomorrow - that&#39;s what this whole Night of the Tiger deal is about. I only wish it was like in the US where there&#39;s also 10% off all Apple Macs purchased on the night.

Also, Apple Australia&#39;s front page now says that Tiger is available :)

purana
29th April 2005, 12:35 AM
Originally posted by OziMac@Apr 29 2005, 12:05 AM
Also, Apple Australia&#39;s front page now says that Tiger is available :)
Indeed it does..

No itunes store though.. nor no new ibooks or imacs... ah well must be bed time.

123
29th April 2005, 09:26 AM
mine shipped at 8.30 this morning. my only hope of getting it is if they sent them all to the respective states, cities etc before today and are posting them out from there.

otherwise i think it will be waiting over the weekend for me. one thing that i have noticed is that my powerbook was delivered to me on a saturday morning last year, so i guess they still could be a chance for us.