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View Full Version : Are iPhone 3Gs developing cracks?



Jun
30th July 2008, 08:28 PM
In what appears to be an increasingly common problem, hairline cracks are beginning to form on Apple's new iPhone 3G.

Are iPhone 3Gs developing cracks? - Engadget (http://www.engadget.com/2008/07/30/are-iphone-3gs-cracking/)

bishopAU
30th July 2008, 08:44 PM
i reckon keeping a bodyguardz or invisible shield on the back will help stop this occurring, mind you i have no evidence to base this on

Reubania
30th July 2008, 08:46 PM
i reckon keeping a bodyguardz or invisible shield on the back will help stop this occurring, mind you i have no evidence to base this on

LOL. Considering that cracks probably occur from the inside out....heat perhaps? Or heavy damage? My iPhone is unprotected...only for a slider leather case. The back still looks shiny (as the velvet lined case cleans it everytime you slide the iPhone in and out of the case.

adamjc
30th July 2008, 08:54 PM
LOL. Considering that cracks probably occur from the inside out....heat perhaps? Or heavy damage? My iPhone is unprotected...only for a slider leather case. The back still looks shiny (as the velvet lined case cleans it everytime you slide the iPhone in and out of the case.

**off topic**

Which case you using?

Im using one of the Foof pouches, but it is a silk type lining so doesn't clean the iPhone casing.

Cialis
30th July 2008, 08:59 PM
apparently so, according to the photo's

reemixx
30th July 2008, 09:00 PM
Yikes. Those pics are the worst I've seen so far. Guess they're going to show up more on the white than the black. Should be fine though if its happening on the underneath layer of plastic. Less chance of your phone falling to pieces :P

Still, it's pretty bad, and gives another reason for people to seek out a 1st gen iPhone. Never heard too many problems with build quality on those ones.

Reubania
30th July 2008, 09:03 PM
**off topic**

Which case you using?

Im using one of the Foof pouches, but it is a silk type lining so doesn't clean the iPhone casing.


Silk won't clean it. Mine is from Beyzacases

Beyza Slimline Cases for iPhone 3G (http://www.beyzacases.com/cat-apple-iphone-3g-cases-slimline-series-leather-cases---ultra-slim-type-vertical-pouch-cases.cfm)

Check them out. It's slim, handy and cleans the back of my unprotected iPhone! Definitely recommend it! :thumbup:

ToLTeK
30th July 2008, 09:08 PM
If you read the entire thread on Mac Rumors forums, you will notice that most people noticed cracks 1 or 2 days after the purchase and some even on the same day, which makes me believe that cracks were present even before the purchase - faulty batch or transport abuse..?
My 2 weeks old white iPhone btw; doesn't have any cracks and I do carry it in my pocket all the time...

moth
30th July 2008, 09:17 PM
Silk won't clean it. Mine is from Beyzacases

Beyza Slimline Cases for iPhone 3G (http://www.beyzacases.com/cat-apple-iphone-3g-cases-slimline-series-leather-cases---ultra-slim-type-vertical-pouch-cases.cfm)

Check them out. It's slim, handy and cleans the back of my unprotected iPhone! Definitely recommend it! :thumbup:

Holy crap - fantastic cases, exactly what I'm looking for but killer delivery prices. $21.90USD delivery :thumbdn:

Reubania
30th July 2008, 09:20 PM
Yes, but can I say.....so worth it! :D

Fits in your pants pocket without a noticeable bulge! ;)

klif
30th July 2008, 09:23 PM
I picked up my iPhone 3G 16Gb Black on launch day and since then I have only used it for 3 days with headphones.

But I have a very visible crack near the headphone port, either through movement of the headphone jack or potentially because the headphone jack may have been slightly larger than the headphone socket.

Either way I am very *(&@*(& off that my brand new phone is damaged after such a short period of time and more importantly normal usage. The phone has not been dropped, put in my pocket, sat on, etc.

And I can assure you it didn't come out of the box from Apple this way.

All my other phones be they Nokia, Sony Ericsson and DoPod Windows Mobile.

I specifically wanted to use my iPhone 3G as a replacement for my current phone and my iPod Touch 16Gb but if I can't use it through fears of it cracking that plain ***** *&*!

I have been rather busy at work so haven't been into the Optus store I picked the phone up from but based on the number of occurrences of this type of damage I will be going in just to report it. Hopefully they might replace it, if they don't I will be on the phone to Optus and Apple.

At this stage I am back to using my iPod Touch 16 Gb in fear of exacerbating the current cracking issue.

I have not noticed any damage around the silent mode switch, but I admit I have not used it that much to date.

adamjc
30th July 2008, 09:28 PM
Silk won't clean it. Mine is from Beyzacases

Beyza Slimline Cases for iPhone 3G (http://www.beyzacases.com/cat-apple-iphone-3g-cases-slimline-series-leather-cases---ultra-slim-type-vertical-pouch-cases.cfm)

Check them out. It's slim, handy and cleans the back of my unprotected iPhone! Definitely recommend it! :thumbup:

Awesome cases, will look at ordering tomorrow.

Thanks!

Reubania
30th July 2008, 09:42 PM
No probs!!


klif - I've noticed that I really have to force in my headphone jack into the headphone port of my iPhone. I've only done it twice, and I really don't like forcing things in or out of my precious iPhone.

No visible cracks though.

Also, I've changed chargers as well. The supplied iPhone charger has no side grips for easy connection into the iPhone. I've used my 1st gen nano charger and give the sides a squeeze and it pops on nicely, without tearing it out and potentially scratching it.

WhiteiPhone
30th July 2008, 10:54 PM
But I have a very visible crack near the headphone port, either through movement of the headphone jack or potentially because the headphone jack may have been slightly larger than the headphone socket.

+1 i have one from the port to the chrome ring around the phone
heres a pic:
http://img253.imageshack.us/img253/7710/1002582du7.jpg

only seen it coz the hairline crack has a black line thru it

klif
30th July 2008, 11:42 PM
Also, I've changed chargers as well. The supplied iPhone charger has no side grips for easy connection into the iPhone. I've used my 1st gen nano charger and give the sides a squeeze and it pops on nicely, without tearing it out and potentially scratching it.

Not quite sure what your referring to, you mean the dock connector of the usb cable?

All the cables should be the same.

Jun
31st July 2008, 12:05 AM
I'd like to see how thick the plastic actually is but the back of the iPhone is not removable. (?)

I have some background in plastic moulding manufacturing.

Reubania
31st July 2008, 12:08 AM
Not quite sure what your referring to, you mean the dock connector of the usb cable?

All the cables should be the same.



No they are not the same. The older iPod ones have depressible sides so you can insert it into your iPod easily.

The newer (and shorter) dock connectors for the iPhone do not have these sides, so you just have to jam it in and yank it out. :thumbdn:

Smithy
31st July 2008, 09:22 AM
I have White 16g Iphone, been using Basically non stop for the 2 weeks, I havn't though put it in a dock, nor have i used my headphones, let alone unwrapped them.
I just checked phone (lives in my pocket all day when not in use)
No Visible signs of cracks, but i feel for anyone who has them apprearing... You just don't pay the money for something that defects so quickly...

-Chris

Erwin
31st July 2008, 09:30 AM
I have a tiny one near the headphone jack - but it's so small and only visible under certain light, I've ignored it. It's inevitable that a phone will get some blemishes - as long as it works, I don't mind. :)

xpv43
31st July 2008, 09:33 AM
I'd have to say that there are definitely some build quality issues with the new iPhones - but that's hardly surprising given the number they've had to pump out of the factories, and Apple's somewhat lacklustre track record with these things.
It doesn't fit this thread exactly, but the silent switch on my 3G is definitely a problem. It's very hard to switch, and feels (and looks a little) like it's loose and hasn't been glued on properly. Anyone else noticed anything like this?
I guess the positive is that Apple are generally pretty happy to replace products when there are any issues. Let's hope the iPhone is no different.
Oh, and I've also noticed that the headphone socket is extremely tight. Doesn't feel quite right forcing the headphones in...

chrome
31st July 2008, 09:37 AM
No problems with my black 16GB.

manooka
31st July 2008, 11:24 AM
I found this pic on another forum. I'm still waiting for my White but this has me concerned...

http://img297.imageshack.us/img297/5407/cracksgaloregf2.jpg

NathR32
31st July 2008, 11:28 AM
That phone looks fairly dirty and scratched up for 2 weeks worth of use though.

Unfortunately I didn't take any pics of mine. I had 2 or 3 small cracks developing from the headphone socket, 1 between the chrome bezel and the power switch, and multiple hairline cracks at the bottom of the phone.

That was enough for me to warrant taking it back to the original store of purchase. I am currently waiting on a replacement to arrive. If it happens multiple times, I might have to reconsider my future phone being a 3G model or not.

Erwin
31st July 2008, 11:33 AM
That was enough for me to warrant taking it back to the original store of purchase. I am currently waiting on a replacement to arrive. If it happens multiple times, I might have to reconsider my future phone being a 3G model or not.

That's my concern - there's no guarantee that the same thing won't happen with a replacement phone - after all, they are made of the same stuff.

kevinnugent
31st July 2008, 12:51 PM
Awesome cases, will look at ordering tomorrow.

Thanks!

Make sure you use the advertised code: CADGEARDIARY001 for a 15% off coupon.

Save a fair bit!

azenis
2nd August 2008, 11:18 PM
Damn
My wife just noticed a crack in her white iphone, along the side of the headphone jack, tho on the back of it not towards the chrome bezel. Mine seems ok still... Hopefully apple do a recall or at least repair/replace under warranty. :( :(

NathR32
2nd August 2008, 11:38 PM
I sent mine off on Tuesday to get replaced. I rang Telechoice in Belconnen on Friday to check on the status. They said that Apple had approved a replacement for me and I will see the new one on Monday or Tuesday. Hopefully this one wont have any cracks/dodgy pixels :(

Huy
3rd August 2008, 12:01 AM
no problems here on my black model. As far as I can tell and see.

@xpv43,
Silent switch is harder to flick on 3G compared to 2G. And headphone jack is quite hard. But it sounds and feels the same as my iMac's headphone jack. Makes a little click on insertion.

Rant
3rd August 2008, 01:11 AM
I'm taking a magnifying glass when I pick up my iPhone, although it might be that I need to give it some use before the cracks appear.

I've got my Bodyguardz right here waiting, but I'm not putting it on until it's had a couple of days use. Not that I think it will save me from the cracks problems. They seem to be manufacturing issues - cracks around openings and sharp curves.

I have an invisibleSHIELD for my G3 Nano and I swear by it. I just chuck the Nano anywhere without fear of damage. I tried every case and none of them work.

I would have bought invisibleSHIELD for the iPhone, but there doesn't seem to be an Australian distributor any more. The Bodyguardz Australian price, while expensive, was cheaper than the ApplePhoneShow discounted price from the US.

So I guess I'll be testing Bodyguardz this time. They look similar, but I think I'd rather have military grade protection over automotive grade protection. Time will tell.

kid263
3rd August 2008, 11:43 AM
my one just got tiny cracks as well, should i bring it to apple store or my phone dealer to have a look???

themessup
3rd August 2008, 11:52 AM
Now where's iphonecritic to talk about how crack-resistant his viewety is :p

tintinaujapon
3rd August 2008, 01:33 PM
Another reason to wait for the 2G 3G.

shinji
4th August 2008, 06:03 PM
damn! just a found a hairline crack stemming from the headphone port to the silver bezel arrrgh....

mine is a black 16GB iPhone

WhiteiPhone
4th August 2008, 06:13 PM
Another reason to wait for the 2G 3G.

not really, you can just wait till they are out and report your 1G iPhone3G to get a replacement :)

NathR32
5th August 2008, 08:22 PM
Just letting everyone know that I got a call from Telechoice to say that my iPhone had been replaced and is back in store. Was there about 5 minutes later and picked up a brand new white 16GB. No cracks, no dead pixels, no defects at all :)
One very happy customer. Sent it away last Tuesday and got it 1 week later.

pb12lover
30th September 2008, 07:34 PM
just a quick question to see if anyone has had the same issue...

just had my white iPhone replaced (due to the light seeping through the left side) via Apple Support. I was really happy with it until today. i noticed 40 to 50 small (2mm - 4mm) hairline fractures in the white back housing. They occur on all sides where the 'Chome' and white meet, the dock connecter and between the power and sim tray. Has anyone had this happen to them???

I've spoken to apple and am sending it back to them tomorrow, hopefully they replace it again? my only concern is that on the Apple Product replacement request email they State: "Accessory HW Issues - Physical Damage - Cosmetic - scratched". This isnt my fault?!? im calling them now to clarify

mmanda
30th September 2008, 09:18 PM
Holy crap - fantastic cases, exactly what I'm looking for but killer delivery prices. $21.90USD delivery :thumbdn:

Look for the brand Sena, they make one very similar and are available in Aus. I've got a red one and it's softened up really nice!

ziggotron
1st October 2008, 11:53 AM
just a quick question to see if anyone has had the same issue...

just had my white iPhone replaced (due to the light seeping through the left side) via Apple Support. I was really happy with it until today. i noticed 40 to 50 small (2mm - 4mm) hairline fractures in the white back housing. They occur on all sides where the 'Chome' and white meet, the dock connecter and between the power and sim tray. Has anyone had this happen to them???

I've spoken to apple and am sending it back to them tomorrow, hopefully they replace it again? my only concern is that on the Apple Product replacement request email they State: "Accessory HW Issues - Physical Damage - Cosmetic - scratched". This isnt my fault?!? im calling them now to clarify

I'm on the same boat with you. I'd happily go out and exchange it for a new one, but I'm afraid the next one will be the same or even worse - and if I wait it out to see if Apple is going to do anything about it, that they'll say it's physical damage (if the cracks get bigger) and put the fault on me.

I don't understand how other iPhone owners aren't experiencing this, I'm pretty sure if you tried looking really carefully under a strong light, you'll see tiny fractures (they look almost like scratches, but they're not because you can see that it alters the way the light reflects off the surface) near the volume rockers and the headjacks.

WindowsVista
1st October 2008, 02:19 PM
My phone has no cracks yet and is over a month old. Has been kept in a silicon case most of its life though. I have looked in strong light and through the lens of a camera.