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nessa
29th July 2008, 10:23 AM
I purchased my iphone in Hong Kong in early May and have been using it on the Telstra network ever since without any problems (albeit without accessing the internet etc - no desire).
Last night I downloaded the recommended upgrade whilst synchronising with my PC - this upgrade disabled the iphone. Now I am unable to use the iphone at all.
The message "SIM Locked. Insert an unlocked and valid SIM to activate iPhone" appears.
I contacted Telstra where I was given mixed messages - at first I was told I may as well throw my near new iphone in the bin as it is not supported in Australia.
The second person at Telstra I spoke to was a little more helpful and suggested I contact the company in Hong Kong I purchased it from and also contact iPhone re the problem.
I have sent an email off Suntek Company in Hong Kong - but am not that hopeful of receiving the help I need.
I have searched the iphone website for some answers re FAQ's but found nothing.
Can anyone help with what I should do?

decryption
29th July 2008, 10:31 AM
Read this thread about how to unlock it: http://forums.mactalk.com.au/53/54037-babysteps-guide-upgrading-1st-gen-iphone-fw-2-0-pwnage.html

If you can't manage that or it doesnt work for you, take a look at this thread: http://forums.mactalk.com.au/47/53986-scared-upgrade-your-1st-gen-iphone-v2-0-mactalk-can-do-you.html

Huy
29th July 2008, 10:38 AM
Take decryption's advice. I am surprised people call their carrier about it since it's unlocked. And a first gen.

nessa
29th July 2008, 10:49 AM
Thanks, I'll give it a try.

nessa
29th July 2008, 11:12 AM
Thread 1 - I don't have a MAC computer so I can't use the BabySteps Guide.
Thread 2 - I don't live in Melbourne, nor do I feel comfortable about sending it to someone I do not know.
Any other options?

leon
29th July 2008, 11:18 AM
Download Winpwn and use it. Main Page - WinPwn (http://winpwn.com/index.php/Main_Page)

Go to iClarified - Apple News and Tutorials (http://www.iclarified.com) and look in their tutorials section for a step by step guide on how to unlock your iPhone with 2.0 firmware.

needhelp789
20th June 2009, 03:32 PM
hey,
i have the same problem with my 2G iphone. i just installed the latest software update this morning and now its saying to insert valid sim etc.

what did u do to fix yours?

ParisHilton
20th June 2009, 03:41 PM
If you're in Canberra, send me a PM and we'll work something out, I've had to Jailbreak/update so many 2G iPhones it's not funny.