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macsurfer
14th July 2008, 06:54 PM
hey guys,

i am having trouble with Itunes. When i try to open the itunes store itunes shuts down and the re launch application box comes up. It says there are no fatal errors to the notebook or software either.

Please help?:confused:

Alec Fraser
14th July 2008, 06:55 PM
What version of iTunes are you running, what operating system are you using it on?

macsurfer
14th July 2008, 06:59 PM
im running itunes 7.7 and am using it on OSX Leopard with the latest updates.

macsurfer
14th July 2008, 07:04 PM
Process: iTunes [238]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 7.7 (7.7)
Build Info: iTunes-7704301~2
Code Type: X86 (Native)
Parent Process: launchd [60]

Date/Time: 2008-07-14 19:02:25.488 +1000
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 11


Thread 11 Crashed:
0 libSystem.B.dylib 0x96e10dbe __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x96e02c87 usleep$NOCANCEL$UNIX2003 + 61
2 libSystem.B.dylib 0x96e2448b abort + 85
3 libstdc++.6.dylib 0x964ff005 0x964b7000 + 294917
4 libstdc++.6.dylib 0x964fd10c __gxx_personality_v0 + 1108
5 libstdc++.6.dylib 0x964fd14b std::terminate() + 29
6 libstdc++.6.dylib 0x964fd6da std::type_info::~type_info() + 0
7 com.apple.JavaScriptCore 0x93ab750d KJS::AssignResolveNode::evaluate(KJS::ExecState*) + 77
8 com.apple.JavaScriptCore 0x93aaa834 KJS::ForNode::execute(KJS::ExecState*) + 20
9 com.apple.JavaScriptCore 0x93aab240 KJS::BlockNode::execute(KJS::ExecState*) + 64
10 com.apple.JavaScriptCore 0x93aa42ae KJS::IfNode::execute(KJS::ExecState*) + 78
11 com.apple.JavaScriptCore 0x93aab240 KJS::BlockNode::execute(KJS::ExecState*) + 64
12 com.apple.JavaScriptCore 0x93aa42ae KJS::IfNode::execute(KJS::ExecState*) + 78
13 com.apple.JavaScriptCore 0x93aa4a51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
14 com.apple.JavaScriptCore 0x93aa4509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
15 com.apple.JavaScriptCore 0x93ac01a5 KJS::FunctionCallResolveNode::evaluateToBoolean(KJ S::ExecState*) + 949
16 com.apple.JavaScriptCore 0x93aa4279 KJS::IfNode::execute(KJS::ExecState*) + 25
17 com.apple.JavaScriptCore 0x93aa4a51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
18 com.apple.JavaScriptCore 0x93aa4509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
19 com.apple.JavaScriptCore 0x93aa7f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecSt ate*) + 896
20 com.apple.JavaScriptCore 0x93a9cf19 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
21 com.apple.JavaScriptCore 0x93a9cec9 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
22 com.apple.JavaScriptCore 0x93aa4a51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
23 com.apple.JavaScriptCore 0x93aa4509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
24 com.apple.JavaScriptCore 0x93ae8787 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
25 com.apple.JavaScriptCore 0x93af7abd JSObjectCallAsFunction + 173
26 com.apple.CFNetwork 0x9336948a CallFindProxyForURL + 297
27 com.apple.CFNetwork 0x9336b4d9 executionContextPerform + 177
28 com.apple.CoreFoundation 0x97074615 CFRunLoopRunSpecific + 3141
29 com.apple.CoreFoundation 0x97074d54 CFRunLoopRun + 84
30 com.apple.iTunes 0x00280051 0x1000 + 2617425
31 com.apple.iTunes 0x002803e4 0x1000 + 2618340
32 com.apple.iTunes 0x0020a03c 0x1000 + 2134076
33 libSystem.B.dylib 0x96d606f5 _pthread_start + 321
34 libSystem.B.dylib 0x96d605b2 thread_start + 34

This is the information i got when i last tried it.