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Crackers
27th February 2008, 07:01 PM
Hi all,

I have a friend who has just bought a iMac and is having the usual windows to Apple conversion problems. ( More human Interface problem than anything.)

Now I have set a iChat account for him to make may life easier so I can troubleshoot from home to his mac.

How ever I only get a "Share your screen with ......" . The other option of asking them to share their screen is grayed out?

I cannot seem to find what is wrong, or what box is not checked.

Any help would be greatly appreciated.


Cheers

Crackers

mechcon
27th February 2008, 07:58 PM
do you both have Leopard?

Galumay
27th February 2008, 08:20 PM
....and does he have the screen sharing enabled in his preferences?

krafty
27th February 2008, 09:08 PM
you will also need to know his IP address of his machine so you can log in when you have these preferences in order

gameon
27th February 2008, 09:39 PM
you dont need the ip address for ichat screen sharing
he just has to have it selected in his preferences

its in sharing

Galumay
27th February 2008, 09:39 PM
you will also need to know his IP address of his machine so you can log in when you have these preferences in order

no, you wont need it with iChat screen sharing.

EDIT - beaten to the post by gameon!

Claddagh
3rd November 2008, 02:20 AM
Look in the menu bar, and click on "Video" and at the bottom, make sure that there is a checkmark next to "screen sharing enabled".

Galumay
3rd November 2008, 07:27 AM
LOL! first post is a reply to a question already answered....8 months ago!!

i seriously doubt the OP still has an issue.

welcome anyway, Claddagh.