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RGSX12
3rd February 2008, 04:36 PM
Hi all,

I have just bought a new EyeTV DDT Stick TV Tuner. I know about the latest EyeTV Software upgrade, version three and have checked out how to download it on the Elgato site.

I have worked out that I am eligible for a free upgrade. On the site, it says you need a proof-of-purchase code. My box didn't contain the card with this number on it. I'm wondering, was the sales person supposed to give me one or what? Can I obtain one of these another way?

Also, I am testing the new IceTV widget, does this need EyeTV 3 to record from the guide?

Thanks,
Tim

leon
3rd February 2008, 05:05 PM
Send an email to Elgato and attach a copy of your purchase receipt. That should sort it out.

RGSX12
3rd February 2008, 05:10 PM
Send an email to Elgato and attach a copy of your purchase receipt. That should sort it out.

Alright, I'll do that now, thanks.

Also, I'm looking in the preferences under the 'Guide' tab and I'm clicking Update Now, but underneath it reports 'Update failed due to server error'. Is everyone getting this?