View Full Version : upgrading dotmac account, problem.

30th January 2008, 07:32 PM
in order to upgrade my single .mac account to a family pack, i bought a .mac family pack on ebay and i have applied the activation code to my account.

it seems it is now saying that when my single account renews in May it will upgrade as a family pack, i have emailed apple support but i am just wondering if others have been thru this already.

it seems from reading the fine print that the behaviour is as expected, it will apply the upgrade from account rollover, is there a way of upgrading the remaining few months pro rata or do i have to pay full dollar to do that?

also i want to stop the auto renewal of my .mac account - the savings by buying on ebay are too great to ignore! i cant seem to find a way of stopping the renewal short of removing the credit card details.

EDIT - discovered how to stop the auto renew!

EDIT EDIT - i must be a dense twit! found out how to do it all now, i swear i spent an hour looking today - took me 5 minutes tonite to sort it out - after posting this thread!!

30th January 2008, 07:49 PM
Don't worry... everyone has brain explosions some times :)