View Full Version : Uni wireless network and applications help

23rd July 2007, 07:58 PM
Today was the first time I have used by MacBook at uni since I have got it really set up the way I like it, and I have run into a few problems.... For reference I am using a MacBook Cure2Duo and attend UQ St Lucia...

The way my uni's wireless network works is:

-Connect to the unsecured network known as 'UQConnect'
-Once this is done...you can't access anything until you open your browser and enter your log in details
-Everything works fine then, except...

-MSN won't log in, neither will Audium... BUT the thing is, MSN on Windows works fine, and every other friend running Windows on their crappy PC laptops don't have a problem
-Mail won't let me download my messages...I tried quitting it, logging in via above method, opening it again and it won't let me download messages...which strikes me as weird because one of the accounts I was trying to download from is UQmail...their own server...(the other was Gmail)

Does anyone else who attends UQ have this problem? and if so, is there a solution? After reading the Mac 'support' on the UQConnect website I am not convinced they would be the best sourec of knowledge...so am looking for any fellow UQ Mac users out there...

Thanks very much! :D

23rd July 2007, 08:01 PM
i dont go to uq but I would say the port settings for messenger have been blocked.
They would also have security on mail ports (25 & 110) otherwise anyone would be able to use a mail client to send anything they wanted at whatever size.

23rd July 2007, 08:04 PM

i have the same exact problems that you have.

i wonder if there is a get around to the problem.

23rd July 2007, 08:40 PM
From HUMBUG's website

Although Internet Access is via the University of Queensland's proxy servers, SSH access is possible using ssh-https-tunnel (http://zwitterion.org/software/ssh-https-tunnel/). There are some limitations, so please read the comments at the top of the script. The University of Queensland has granted permission for members to use this script; however, please do not abuse it.

Probably will find everything needs to run via the proxy server there maybe??

23rd July 2007, 10:19 PM
From HUMBUG's website

Probably will find everything needs to run via the proxy server there maybe??

Thanks for that link...I checked it out and being a bit of a noob...I have no idea what to make of it! :confused:

24th July 2007, 01:39 PM
ive checked out the link too.

but I have no idea what I have got to do!


such a bitch using sch mail.

i wished iMail would work.

24th July 2007, 11:06 PM
your uni should have someone you can go to, i had a problem getting mine to work here in sydney, but there was a set guy in charge of IT who fixed my problem and educated me how to work it.

pfft, the chick at the helpdesk at adelaide uni was useless when i went up to her asking for help connecting my ibook to the wireless network...eventually fixed it myself by deleting my keychain, making a new one with the valicert security certificate in it...and even still now, its a bit iffy at times (sometimes just refuses to connect in an area with full coverage).

havent had any of these issues with my PC laptops...

24th July 2007, 11:13 PM
Yeah, MSN won't work on the ANU's wireless network. MSN on windows works fine. No one knows why, and the people at DOI don't care if you can't chat during lectures very much.

24th July 2007, 11:19 PM
<guess> MSN on windows is a bastard thing to try and block. It keeps trying different ports and so on. I'm guessing that maybe that is why your PC mates' laptops can connect to MSN, and adium can't - because adium is only connecting on the standard port. </guess>

You didn't mention, so I'm assuming Safari works? Maybe you could just use a web-based MSN client. There's heaps of them around.

- Jeremy

24th July 2007, 11:20 PM
It's not just MSN that won't work...Adium won't with an MSN account either...leading me to believe it's not an application issue.... Web Messenger works fine.

Mail won't either...won't even connect to the UQ server on the UQ network..what a joke

I have noticed as well (just had to try) that Azureus and Limewire don't work either, but I think that is pretty standard.

Mail and MSN not working on a Mac but fine on Windows seems pretty bullshit and biased to me...

24th July 2007, 11:31 PM
Just took this...was looking in MSN settings (I am on my home wireless network at the moment though) and for some reason the network settings are greyed out? :confused:


24th July 2007, 11:40 PM
Hahaha. You clicked OK with the brush.

24th July 2007, 11:47 PM
Hahaha. You clicked OK with the brush.

Shush! It's late at night and I had a long night at work :p :o

25th July 2007, 12:29 AM

yea, asked the IT people at the help desk this afternoon and they were clueless as well.

well, guess its web interface IM and using the sch email for the time being then.

25th July 2007, 12:34 AM
yeah, without actually going to UQ my best guess would say that your uni has a proxy sitting on the network edge protecting the network.

The way the proxy works is to accept and make connections on behalf of the computers in the trusted network, this way, if there is a problem with the connection, it's the proxy that gets hit, and not your computer ;P

anyway, if your university tech support are worth their salt they'll be blocking connections from everything except maybe web access (port 80), which is why your web messenger works, but not your application. At least at RMIT that's the case. Here you can't use connection except web, and even then, there's filtering based on URL / hostname, so you can't visit sites like hotmail or gmail etc etc etc.

so, long story short, you won't be able to use MSN or Adium or your mail.app while at uni :( welcome to the wonderful world of university life :P

25th July 2007, 06:30 AM
Why not use Meebo.com ?

It goes through http port.

25th July 2007, 05:16 PM
Thanks for the help and explanation guys...sounds like a bit of a pain.

Is there any chance to simply change the port Mail and Messenger uses. I know that option is greyed out for some reason in messenger (help?) but I had a look and Mail will let me change the port...will this work? Or will it just fail because it needs a specific port.

Cheers :thumbup:

25th July 2007, 07:38 PM
same deal I'm affraid. The success of changing the port will depend on what kind of filtering your university is using. If it's just port based filtering you might be able to get away with using msn over http which i know adium can do. mail won't work quite so simply i'm affraid.

6th August 2007, 01:22 PM
Hey mate, i go to UQ aswell..

What you have to do is get the VPN client available from the www.itee.uq.edu.au to access the mail, the adium part is not going to work unless there is a way to change the ports that it uses. But i dont know how to do that.


6th August 2007, 09:05 PM
Hey mate, i go to UQ aswell..

What you have to do is get the VPN client available from the www.itee.uq.edu.au to access the mail, the adium part is not going to work unless there is a way to change the ports that it uses. But i dont know how to do that.


Hey mate, thanks very much for that link! I will check it out when I am at uni next :thumbup:

You can change the port with Adium...I tired changing it to HTML and port 80 with no luck :( Any ideas? :confused:

For those interested, direct link is here:


Cheers! :D

7th August 2007, 08:15 AM
To use Mail through the http port 80, you may want to try "httpmail (http://www.versiontracker.com/dyn/moreinfo/macosx/18189)" plugin.