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gameon
10th May 2007, 07:03 PM
howdy all
having a bit of trouble with my iMac super drive

its reading & writing to cds just fine
however its really hit & miss when i pop a dvd in there

sometimes reads, sometimes doesnt
wont burn to a dvd at all
just spits out the disk after trying to read it

i just tried burning some files to a data dvd
and it didnt work

threw those files over to my macbook via firewire
used the exact some dvd r and it burnt fine

any ideas on why it would do cds fine but crack on dvds?

how much is it to get a superdrive replaced
i dont really wanna go external

ClockWork
10th May 2007, 07:07 PM
How old is the iMac and do you have an AppleCare Protection Plan on it?

gameon
10th May 2007, 07:13 PM
oops yea

purchased march 06
its a 20" 2ghz core duo
no applecare so out of warranty

ClockWork
10th May 2007, 07:16 PM
When it spits the disc, does it shoot it out, or does the disc come out slowly and stop like its supposed to?

gameon
10th May 2007, 07:21 PM
comes out slowly and stops like its supposed to

ClockWork
10th May 2007, 07:25 PM
DVD Movies? Does it recognize, mount and play them?

richbowen
10th May 2007, 10:49 PM
Maybe try some different brand DVDs.

gameon
10th May 2007, 11:01 PM
its not just with burning
if i put a movie dvd in there it will sometimes mount & play
other times just spit the disk out

ClockWork
10th May 2007, 11:08 PM
Okay - that sounds like the beginning of hardware failure on the SuperDrive. It contains two lasers - one for reading CDs and one for reading DVDs.

Unfortunately, it looks as though the second laser is on its way out, and as far as I know, the only solution is to have the entire SuperDrive removed and replaced with a good Pioneer SuperDrive.

What's your State Location in Australia, Gameon?

cw

gameon
11th May 2007, 09:43 AM
im in VIC

Granny Smith
11th May 2007, 11:08 AM
Any FireWire devices connected - HDs, iSight? Those things jiggered up my eMac's ability to read and write DVDs. Since disconnecting them - or remembering to disconnect them before attepting to burn a DVD - all has been good.

g5agogo
11th May 2007, 02:06 PM
Also, it could be that there's some crap on the dvd laser window/lens. Worth trying a cleaning disc only if it's suitable for a slot drive.

With the burning issue, the speed of the dvds vs. the capability of your drive has been known to cause problems; perhaps something worth checking, but since you seem to be having problems reading dvds this is unlikely to be the main issue.

gameon
11th May 2007, 09:13 PM
no firewire drives connected
i do have a usb lacie 500gb drive connected
will try a burn with that disconnected and see what happens

thanx everyone for all the help / suggestions

much appreciated

ClockWork
11th May 2007, 09:20 PM
And if that fails - time to get a new SD module I'm afraid. Try the Malvern branch of Computers Now (http://www.compnow.com.au/index.php?option=Contact&Itemid=5)... should this be a case of dead DVD laser.

cw

gameon
15th May 2007, 05:03 PM
hmmm
gonna cost quite a bit to replace the drive at a service centre
bit weird that i rang 2 different computers now and got quoted
$565 at one and $650 at another

will head down to my local
and see if i can order a drive in and pop it in myself