PDA

View Full Version : Kernel panic report.



cactus68
16th July 2016, 04:12 PM
Just purchased a 2nd hand MacPro 15" mid 2010.
Th e previous owner said it would randomly shutdown but put this down to using CAD and printing to a 3D printer
and it was pushing the mac to it's processing limits.

He offers to refund if the issue would continue for me so I took the punt and purchased it.

Was the optioned out version at the time ~ $3K worth
MacBook Pro (15-inch, Mid 2010)
2.8 GHz Intel Core i7
4 GB 1067 MHz DDR3
Intel HD Graphics 288 MB
15.4-inch (1680 x 1050)
Intel HD Graphics 288 MB

HD upgraded to 250 GB SSD 2 years ago by Apple.

Got it home did a erase and clean install of OS then upgraded to 10.11.5 (15F34)

Was running fine then started to get random shut down.
Got a band of coloured lines across the bottom third of the screen.
Flickering.
Today it shutdown and then went into a loop of trying to restart but not getting anywhere.
Had a couple of Kernel Panics as well.

I called up Apple and asked them about the recall, the guy got my serial number and said it's covered
and started a case for me so I now have to bring it into Genius bar for them to start the process.
Verified with him that it will be covered under the recall and he said definitely yes.

So that part is good.

I have copied the crash reports from two occasions and was wondering if anyone knows how to interoperate the details
and let me know if it gives an indication of what the issue is.

Any help appreciated.

First report followed by second one.

Anonymous UUID: A5B40B00-7084-EC76-1D9C-C5C515B05FFF

Thu Jul 14 08:00:32 2016

*** Panic Report ***
panic(cpu 1 caller 0xffffff8016fce5fa): Kernel trap at 0xffffff801745a406, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000010f963a2b, CR3: 0x000000000b441043, CR4: 0x00000000000226e0
RAX: 0xffffff80255ad4f0, RBX: 0xffffff80220246c0, RCX: 0xffffff90b1fc6000, RDX: 0x000000000006d700
RSP: 0xffffff90b1d23990, RBP: 0xffffff90b1d239a0, RSI: 0xffffff7f97bac681, RDI: 0xffffff80226847a0
R8: 0x000000000000ff49, R9: 0x0000000000000001, R10: 0xffffff80255ad4f0, R11: 0x0000000000000011
R12: 0x000000000000001d, R13: 0x0000000000050001, R14: 0xffffff8022874700, R15: 0xffffff7f97bac681
RFL: 0x0000000000010206, RIP: 0xffffff801745a406, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x000000010f963a2b, Error code: 0x0000000000004700, Fault CPU: 0x1, PL: 0

Backtrace (CPU 1), Frame : Return Address
0xffffff808a9addf0 : 0xffffff8016edab12
0xffffff808a9ade70 : 0xffffff8016fce5fa
0xffffff808a9ae050 : 0xffffff8016fec463
0xffffff808a9ae070 : 0xffffff801745a406
0xffffff90b1d239a0 : 0xffffff801745adcc
0xffffff90b1d239d0 : 0xffffff8017485df1
0xffffff90b1d23a00 : 0xffffff7f97ba537b
0xffffff90b1d23a20 : 0xffffff7f97ba9f93
0xffffff90b1d23a40 : 0xffffff80174d9d8c
0xffffff90b1d23a70 : 0xffffff8016f91e7b
0xffffff90b1d23ab0 : 0xffffff8016edf2a8
0xffffff90b1d23ae0 : 0xffffff8016ec28b8
0xffffff90b1d23b20 : 0xffffff8016edf6fc
0xffffff90b1d23b50 : 0xffffff8016ecae7c
0xffffff90b1d23bd0 : 0xffffff8016ecd81c
0xffffff90b1d23c20 : 0xffffff8016efec17
0xffffff90b1d23c50 : 0xffffff801739b1e8
0xffffff90b1d23d30 : 0xffffff801739afbf
0xffffff90b1d23da0 : 0xffffff80173b388e
0xffffff90b1d23e20 : 0xffffff80173b3da7
0xffffff90b1d23e60 : 0xffffff8016ed548d
0xffffff90b1d23ea0 : 0xffffff8016fcee3e
0xffffff90b1d23ec0 : 0xffffff8016fec42f
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0xffffff7f97b91000->0xffffff7f97bcbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff7f9772c000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
15F34

Kernel version:
Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64
Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
Kernel slide: 0x0000000016c00000
Kernel text base: 0xffffff8016e00000
__HIB text base: 0xffffff8016d00000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 12722967262
last loaded kext at 8227915912: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f99868000, size 32768)
loaded kexts:
at.obdev.nke.LittleSnitch 4360
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 110.22.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 274.9
com.apple.driver.AppleHDAHardwareConfigDriver 274.9
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleHDA 274.9
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOBluetoothSerialManager 4.4.5f3
com.apple.GeForceTesla 10.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.8.9
com.apple.driver.AppleMuxControl 3.12.8
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.nvidia.NVDAStartup 10.1.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.iokit.BroadcomBluetoothHostControllerUSB Transport 4.4.5f3
com.apple.driver.AppleLPC 3.1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.iokit.IOBluetoothUSBDFU 4.4.5f3
com.apple.driver.AppleUSBTCKeyEventDriver 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleIRController 327.6
com.apple.driver.CoreStorageFsck 517.50.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBUHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClien t 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.12.8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.9
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 108.2.1
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleGraphicsControl 3.12.8
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 274.9
com.apple.iokit.IOHDAFamily 274.9
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransp ort 4.4.5f3
com.apple.iokit.IOBluetoothFamily 4.4.5f3
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOUSBMassStorageClass 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.CoreStorage 517.50.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOFireWireFamily 4.6.1
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBUHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B11, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: INTEL SSDSC2CW240A3, 240.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:




2ND REPORT....

Anonymous UUID: A5B40B00-7084-EC76-1D9C-C5C515B05FFF

Sat Jul 16 10:57:43 2016

*** Panic Report ***
panic(cpu 0 caller 0xffffff80149ce5fa): Kernel trap at 0xffffff7f9659a029, type 21=Unknown, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80a8361000, CR3: 0x0000000018357000, CR4: 0x00000000000226e0
RAX: 0xffffff7f9659a014, RBX: 0xcccccccccccccccd, RCX: 0x0000000000000015, RDX: 0x0000000000000016
RSP: 0xffffff80a838bc80, RBP: 0xffffff80a838bc80, RSI: 0xffffff7f965c2214, RDI: 0xffffff7f965d4428
R8: 0xcccccccccccccccd, R9: 0x00000000965d3801, R10: 0xffffff80201062b8, R11: 0x0000000000000084
R12: 0xffffff7f96530200, R13: 0xffffff8014ff10d7, R14: 0xffffff7f965c80e8, R15: 0x0000000000000016
RFL: 0x0000000000000286, RIP: 0xffffff7f9659a029, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff80a8361000, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff80a838b910 : 0xffffff80148dab12
0xffffff80a838b990 : 0xffffff80149ce5fa
0xffffff80a838bb70 : 0xffffff80149ec463
0xffffff80a838bb90 : 0xffffff7f9659a029
0xffffff80a838bc80 : 0xffffff8014e56132
0xffffff80a838bd10 : 0xffffff8014e4a62e
0xffffff80a838bd70 : 0xffffff8014e4770d
0xffffff80a838bde0 : 0xffffff8014e47a11
0xffffff80a838be50 : 0xffffff8014e45412
0xffffff80a838bea0 : 0xffffff8014eaca20
0xffffff80a838bec0 : 0xffffff8014e91164
0xffffff80a838bf30 : 0xffffff8014e8c4aa
0xffffff80a838bf70 : 0xffffff8014e926ac
0xffffff80a838bfb0 : 0xffffff80149c9017
Kernel Extensions in backtrace:
com.apple.iokit.IO80211Family(1110.26)[D9481C3B-BFC9-3AAF-B643-C610146E2EC9]@0xffffff7f96530000->0xffffff7f96603fff
dependency: com.apple.driver.corecapture(1.0.4)[0B572B9E-F1D5-31B0-AB6B-E19630F5126C]@0xffffff7f96506000
dependency: com.apple.kec.corecrypto(1.0)[ABDB0534-113E-3A88-8B89-52345E3AFDF7]@0xffffff7f95431000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[848B398F-4D96-3024-8092-6CD3534D2CCA]@0xffffff7f95c26000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
Not yet set

Kernel version:
Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64
Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
Kernel slide: 0x0000000014600000
Kernel text base: 0xffffff8014800000
__HIB text base: 0xffffff8014700000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 3095052052
last loaded kext at 855008857: com.apple.iokit.IO80211Family 1110.26 (addr 0xffffff7f96530000, size 868352)
loaded kexts:
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBUHCIPCI 1.0.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClien t 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBUHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B11, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: INTEL SSDSC2CW240A3, 240.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:

cactus68
16th July 2016, 04:14 PM
Have also had some odd pixillations going on...

Tab bars in Safari had multi colour pixels, and some icons in dock when enlarged had lines going through them.

Dambo
18th July 2016, 11:03 AM
I would suggest it's a failing graphics chip.