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  1. #1

    Join Date
    Jun 2010
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    4

    Default iTunes 9.1 + ASL.dll error (iPad)

    hey guys, just got a 16gb ipad 3g. problem is that i cant get itunes working whatsoever. heres what i went through:

    i keep getting "The procedure entry point asl_add_log_file could not be located in the dynamic link library ASL.dll" when i try to run itunes, then when i connect the ipad i get an itunes error saying:

    This ipad cannot be used because the required software is not installed. run the itunes installer to remove itunes then install the 64-bit version of itunes. the thing is that the itunes version IS 64-bit. now, ive tried uninstalling everything to do with apple, then doing a fresh install of itunes/quicktime etc. i still get both the asl.dll error and the 64-bit version error from itunes.

    ive googled the ASL.dll error but all i find is something about jailbreaking and blackrain.. i have no clue of anything to do with jailbreaking, so i dont know why this error is associated with jb..

    EDIT: i've also tried repairing itunes as well as everything to do with apple software on the pc. if it helps i am running windows 7 64-bit enterprise.

    EDIT2: system restore did not help at all as the restore process also failed itself, i ended up deleting all restore points.
    Last edited by Pankeezy; 8th June 2010 at 02:53 PM.

  2. #2

    Join Date
    Jun 2010
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    4

    Default

    help anyonee??

  3. #3
    Byrd's Avatar Byrd is offline Moderator

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    Jan 2004
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    Melbourne
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    Default

    I'd try downloading asl.dll from somewhere online (there are sites that specialise in having random .dll files, and placing it in your C:\Program Files\iTunes (or whatever) folder, and C:\Windows\System32 folder.

    If missing - putting it on might fix up the issue.

    JB

  4. #4

    Join Date
    Jun 2010
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    4

    Default

    edit!! stupid me.. there was an older asl.dll file hanging around, i didnt delete it, all good now

    thanks heaps for the suggestion.

  5. #5
    Byrd's Avatar Byrd is offline Moderator

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    Default

    Whoo! Good news. Sadly some of us still have to regularly use Windows here

  6. #6

    Join Date
    Jun 2010
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    Default

    back again actually.. i was wrong, it didnt fix the error

    i assumed it did because upon restarting after the fresh install, i would usually get the asl.dll errors, and that time i didnt, but when i tried connecting to itunes with the ipad, the errors came back.

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