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  1. 17th January 2011, 09:43 AM #1
    trentmunro
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    Default Genius Bar Repair Costs

    Couldn't find a thread for this so thought it might be useful for people to list the costs associated with iPhone repairs at Genius bars around the place.

    Had front glass replaced on a 3GS yesterday (16/1/11) and was only charged $130.

    Apparently this is a recent price drop as previously you were hit with $280 for a refurb phone.

    Anyone else noticed changes?
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  2. 17th January 2011, 06:07 PM #2
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    $39 for a back glass replacement on iPhone 4.

    $249 for refurb iPhone 3GS.
    iPhone 3GS 16gb | iPod Touch 32gb | iPod Classic 30gb | iPod Nano 16gb | iPod Shuffle 2gb | Macbook 13" / 2.26GHz / 4GB | iPad 64gb 3G |
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  3. 17th January 2011, 06:32 PM #3
    Stez
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    Quote Originally Posted by Fedgrub View Post
    $39 for a back glass replacement on iPhone 4.

    $249 for refurb iPhone 3GS.
    $39, really? That'd be worth it just to get rid of all those scratches since I don't use a case. Pay for a case that makes your iPhone fat and ugly or pay $39 in between your phones lifespan, pretty easy option IMO
    :P
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  4. 17th January 2011, 07:07 PM #4
    dekco
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    can you really scratch the back glass panel? i havent gone out of my way to make sure the back doesnt come in contact with the table like i did on my 3GS, and so far i havent noticed any scratching
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  5. 17th January 2011, 08:44 PM #5
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    Quote Originally Posted by dekco View Post
    can you really scratch the back glass panel?
    the back of my 4 is well scratched, and this scratch proof type screen everyone believes they have, I have also proven wrong.
    Also I dont go out of my way to scratch the phone and I am normally pretty careful of the phone, like not putting it in the same pocket as keys etc.

    $39.00 for the back pannel is extremely suprising! Is that through Apple themselves?
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  6. 17th January 2011, 09:51 PM #6
    Stez
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    Quote Originally Posted by karter View Post
    the back of my 4 is well scratched, and this scratch proof type screen everyone believes they have, I have also proven wrong.
    Also I dont go out of my way to scratch the phone and I am normally pretty careful of the phone, like not putting it in the same pocket as keys etc.

    $39.00 for the back pannel is extremely suprising! Is that through Apple themselves?
    I'm pretty sure but best to PM the person who posted the price, but yeah as I was saying $39 would be great just to rid it of scratches especially if we're on 24 month contracts or planning on keeping it for a while.
    :P
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  7. 18th January 2011, 02:03 AM #7
    dekco
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    that sucks to hear about the back panel scratching. either i am lucky or i am still being too gentle with it.
     27" iMac i7 2.8ghz | 27" iMac i5 2.66ghz | iPhone 4 32GB x2 | iPhone 3GS 32GB | iPod Classic 80, 120GB | iPod Touch 8, 16, 32GB
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  8. 18th January 2011, 11:08 AM #8
    macmine
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    Guys,

    Do check out this link:

    Swap out your iPhone 4's rear glass with a replacement panel from voBack

    You can swop a glass back for a cool metal equivalent. Quite a good upgrade, IMO
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  9. 19th January 2011, 02:54 PM #9
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    Quote Originally Posted by karter View Post
    $39.00 for the back pannel is extremely suprising! Is that through Apple themselves?
    Yeah it is. My girlfriend smashed her back glass panel when she fell down some stairs, took it to Apple and they changed the back panel for $39. Obviously if the front glass is broken, no deal. Deal is only for the back panel.
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  10. 30th January 2011, 01:50 PM #10
    Cookieboi
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    Quote Originally Posted by trentmunro View Post
    Had front glass replaced on a 3GS yesterday (16/1/11) and was only charged $130.

    Apparently this is a recent price drop as previously you were hit with $280 for a refurb phone.
    I don't think they just replaced the glass. I took my 3gs with non functioning home button in, was told the whole front panel could be replaced and was quoted the same price as being a "special."

    I actually thought they had dropped the price because i mentioned i was still under my telco's contract period but out of Apple warranty.
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  11. 17th February 2011, 12:29 AM #11
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    We don't have an Apple store here but I'm heading to Sydney soon and thought I might take my 3GS into the George St store, I have had it less than a year and I have a cracked screen, will I get it replaced under warranty ? Or will I have to pay $130, and do they do it on the spot?

    Thanks, Vid
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  12. 17th February 2011, 12:48 AM #12
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    Wouldn’t have thought that cracked screens were covered under warranty. I paid $2x0 for a refurb (something, I think it was $250) even covered by Applecare. I think I had an option of replacing the screen only. But it was quite a bad impact that caused the cracked screen, so who knew what internal damage there was. And the battery wasn’t holding much of a charge even before the impact.

    It helps to make an appointment because they do ask you to do so and come back another day if they are very busy.
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  13. 17th February 2011, 12:58 AM #13
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    If it's your fault (which a cracked screen most definitely would be) then the chances are extremely high that you will be charged. All the genuises I have come into contact with have been pretty understanding and helpful, but I think a cracked screen is pretty hard to get around in terms of what they can get away with.
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  14. 17th February 2011, 11:42 AM #14
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    $249, straight-swap.
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  15. 21st February 2011, 10:02 PM #15
    benny gsr
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    does the $249 straight swap work for a phone I've water damaged (not in warranty)? I'd rather do that than buy out my existing contract?
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  16. 22nd February 2011, 02:05 AM #16
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    Yes
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