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  1. #21

    Join Date
    Mar 2012
    Posts
    4

    Default

    I has this problem and made some similar stuff to get resolved. Great post!

  2. #22

    Join Date
    Mar 2012
    Posts
    4

    Default

    Quote Originally Posted by scouty_lugs View Post
    OK - thought I'd share my experience so perhaps I can save someone HOURS of frustration if their iPhone WiFi suddenly stops working.

    I've been through Apple tech support for hours trying to get my iPhone 4 to work with WiFi.

    My issue was that suddenly, after weeks of no problems with home WiFi at all, suddenly it stops working.

    I notice there are a few more neighbors wifi networks in range now, so possible interference...anyway - that shouldn't matter right, but after weeks of no wifi problems, suddenly I get the dreaded 'Unable to connect to Network' error and can't use wifi on my iPhone 4. That's what I use most on my iPhone....so very very frustrated.

    So, after hours of troubleshooting with Apple tech support (and I mean HOURS), including restoring my phone to factory defaults (and losing data in syncing and having to restore everything etc etc)...playing with internet sharing on my Mac and PC, changing modems and WiFi routers (yes - I had more than 1 handy) and removing, changing and re-adding security settings on my router, they tell me the phone is faulty and take it back to where I bought it. Doesn't sound right coz my iPhone can SEE my wifi network, it just can't connect with that annoying 'Unable to Connect to Network' error message looping me back to my network password prompt.

    Anyway, so I take my phone back to store and guess what - finds and connects to their wifi straight away. Sooooo, now I know at least its a local network problem and probably a problem with my wireless router (airport as part of TimeCapsule - fyi)....even though all my other wirelss devices (laptops etc) connect fine.

    Anyway, so I find a related article posted in MacTalk to do with a slow/intermittent connection problem and though the symptoms are different, it at least suggests a fix I haven't yet tried.

    Fix is to go into Wireless settings in your WiFi router and change the 'Channel' setting from Auto to Manual and then to select the highest channel available (13 in Australia - typically only 11 in US I think). Anyway, as soon as I do this and reboot my WiFi router - BAM - back on wifi at home.

    Thank you, thank you, thank you to Brett05 for pointing me in the right direction on that one.... (post is here)....Crap that was frustrating me.

    So guys...I think this could be a v.good 1st port of call for any home wifi issues you're having with your iPhone.
    Hey,
    I'm running iOS5.1 on my iPhone 4. about 10 days ago (before I got the iOS update), my iPhone stopped connecting to my home network. It's able to detect it and the signal is strong but it won't connect. I'm able to connect to Wifi everywhere else (at the library, my friend's house..etc). I've tried rebooting a couple of times, renewing the lease, reseting network settings, forgetting the network and reconnecting to it. Nothing seems to work so far! I've also tired restarting my router... but that didn't help either.

    How do I change the channel?! Is this something I do on my iPhone?? Sorry I'm not very tech-savvy...

    Any suggestions would be greatly appreciated!!

    ---------- Post added at 10:16 PM ---------- Previous post was at 10:16 PM ----------

    Hey,
    I'm running iOS5.1 on my iPhone 4. about 10 days ago (before I got the iOS update), my iPhone stopped connecting to my home network. It's able to detect it and the signal is strong but it won't connect. I'm able to connect to Wifi everywhere else (at the library, my friend's house..etc). I've tried rebooting a couple of times, renewing the lease, reseting network settings, forgetting the network and reconnecting to it. Nothing seems to work so far! I've also tired restarting my router... but that didn't help either.

    How do I change the channel?! Is this something I do on my iPhone?? Sorry I'm not very tech-savvy...

    Any suggestions would be greatly appreciated!!

  3. #23

    Join Date
    Apr 2012
    Posts
    2

    Default

    WOW, ive had this problem for so long, your solution worked pretty flawlessy! Kudos


  4. #24

    Join Date
    Jan 2005
    Location
    Newcastle
    Posts
    5,162

    Default

    Quote Originally Posted by BeautyQueen089 View Post

    How do I change the channel?! Is this something I do on my iPhone?? Sorry I'm not very tech-savvy...
    Thats something you change in your router, if you have the option to do so. Not all routers are created equal, sadly.
    --
    Sue :)

  5. #25

    Join Date
    Apr 2012
    Posts
    1

    Default

    Indeed it does work. I would point out though that when I did this a few weeks back my phone lost connection again today. If this happens simply adjust the channel again. I was on 13 and so altered it to 12. Hope it doesn't become a regular thing though....

  6. #26

    Join Date
    Apr 2012
    Posts
    1

    Default

    You are my HERO!
    You just solved an anoying problem I had for months since I get my new router. I was thinking on either changing my router or my precious i-phone 4 , But you rocked! with that answer.
    F
    ps. I never registered for this type of forums, but I had to do it for this one to THANK U!

    ---------- Post added at 10:06 AM ---------- Previous post was at 10:05 AM ----------

    You are my HERO!
    You just solved an anoying problem I had for months since I get my new router. I was thinking on changing either my router or my precious i-phone 4 , But you rocked! with that answer.
    F
    ps. I never registered for this type of forums, but I had to do it for this one to THANK U!

  7. #27

    Join Date
    Jul 2012
    Posts
    1

    Default Thanks dude! You are smarter than all the comcast tech support put together!

    Spent hours talking with the comcast folks, rebooted my router like a million times, still didn't work. Only to google and see your suggestion. Tried it and worked like a charm. Registered just to say thanks!

  8. #28

    Join Date
    Sep 2012
    Posts
    1

    Default Thank you

    I'm echoing all the other thanks here.......I never would have figured that out. And furthermore I don't even know what happened, how it happened, or why it happened. I'm just thankful you posted the fix.

  9. #29

    Join Date
    Oct 2012
    Posts
    1

    Default

    I have tried all the fixes that you have suggested with changing the channel to manual and the channel to 13 and 12. Neither of these worked. Still get the message unable to join the network. Please if you have any other suggestions that would be greatly appreciated. All other devices (and there are many) in my house work fine. We both got new iPhone 4s's, and mine works fine and my husbands doesn't. I upgraded his to IOS 6 in the hope that this would help, but alas it didn't. For some reason, his phone had 'personal hotspot' and mine did not (before upgrading to IOS6), could this be interfering with my ability to connect to the wifi connection.

  10. #30

    Join Date
    Nov 2012
    Posts
    1

    Default

    Scouty_lugs thanks a ton mate.. I have been trying to fix this for over a week now.. Unfortunately did not find this post when I started searching.. It is working great now.. For some reason on my modem/router, I was unable to keep any connection on my laptops (2) active for long time... And on my iphone and ipad the wifi would get connected for few mins randomly..

    Its been 10 mins now and the connection has not dropped and I have high hopes..

    Thanks once again dude..

  11. #31

    Join Date
    Nov 2012
    Location
    China Shenzhen
    Posts
    1

    Default

    I keep my iPhone 4S very good. Use it well . ;-)

  12. #32

    Join Date
    Jan 2013
    Posts
    1

    Red face success!

    Quote Originally Posted by scouty_lugs View Post
    OK - thought I'd share my experience so perhaps I can save someone HOURS of frustration if their iPhone WiFi suddenly stops working.

    I've been through Apple tech support for hours trying to get my iPhone 4 to work with WiFi.

    My issue was that suddenly, after weeks of no problems with home WiFi at all, suddenly it stops working.

    I notice there are a few more neighbors wifi networks in range now, so possible interference...anyway - that shouldn't matter right, but after weeks of no wifi problems, suddenly I get the dreaded 'Unable to connect to Network' error and can't use wifi on my iPhone 4. That's what I use most on my iPhone....so very very frustrated.

    So, after hours of troubleshooting with Apple tech support (and I mean HOURS), including restoring my phone to factory defaults (and losing data in syncing and having to restore everything etc etc)...playing with internet sharing on my Mac and PC, changing modems and WiFi routers (yes - I had more than 1 handy) and removing, changing and re-adding security settings on my router, they tell me the phone is faulty and take it back to where I bought it. Doesn't sound right coz my iPhone can SEE my wifi network, it just can't connect with that annoying 'Unable to Connect to Network' error message looping me back to my network password prompt.

    Anyway, so I take my phone back to store and guess what - finds and connects to their wifi straight away. Sooooo, now I know at least its a local network problem and probably a problem with my wireless router (airport as part of TimeCapsule - fyi)....even though all my other wirelss devices (laptops etc) connect fine.

    Anyway, so I find a related article posted in MacTalk to do with a slow/intermittent connection problem and though the symptoms are different, it at least suggests a fix I haven't yet tried.

    Fix is to go into Wireless settings in your WiFi router and change the 'Channel' setting from Auto to Manual and then to select the highest channel available (13 in Australia - typically only 11 in US I think). Anyway, as soon as I do this and reboot my WiFi router - BAM - back on wifi at home.

    Thank you, thank you, thank you to Brett05 for pointing me in the right direction on that one.... (post is here)....Crap that was frustrating me.

    So guys...I think this could be a v.good 1st port of call for any home wifi issues you're having with your iPhone.


    I had no problem connecting my iPAD and Win Laptop and Logitech Sqeezbox to my Belkin Router, but the iphone 4s suddenly stopped connecting. I tried everything, powering on/off, resetting, etc. Your instructions to change Router wifi settings to manual 11 worked. Amazing! But I remain disappointed in AAPL for substandard equipment. Another reason to short the stock.

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