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  1. #1

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    Default Help setting up bigpond email on iphone 4

    I have just restored my iphone to the original settings and im now having trouble setting up my email. It was setup before without any issues?
    Now it just gets stuck on verifying?

  2. #2

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    Anyone?? I can get it to receive mail but not send???

  3. #3
    Beau's Avatar Beau is offline Plagiarism saves time.

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    Hi there!
    Have you changed carriers? Eg, from Optus to Telstra? Or similar?

    Try following these instructions to make sure you've got the right server settings too: Setting up a BigPond email account with your Apple iPhone
    MacBook Unibody 2.4GHz // iPhone 4 32GB (Telstra) // iPad 2 64GB Wifi+3G
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  4. #4

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    Quote Originally Posted by Beau View Post
    Hi there!
    Have you changed carriers? Eg, from Optus to Telstra? Or similar?

    Try following these instructions to make sure you've got the right server settings too: Setting up a BigPond email account with your Apple iPhone

    Yeah i figured it out, it happened to be the same link you had in your post btw Cheers mate.

  5. #5
    Beau's Avatar Beau is offline Plagiarism saves time.

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    Quote Originally Posted by torana355 View Post
    Yeah i figured it out, it happened to be the same link you had in your post btw Cheers mate.
    Good to hear you got it sorted :-)

    One thing to watch out for when you're using POP and SMTP settings on an iPhone, depending on your carrier, you may not have access to your own usual mail server.
    For example, Telstra block port 25, which is used for SMTP (without SSL), and force you to use mail.bigpond.com, no matter what your usual settings are (such as... smtp.internode.on.net for example).

    If you're having trouble sending email, ask your carrier if they've got any restrictions on SMTP servers and the likes. Hope this helps anyone else who stumbles across this thread.
    MacBook Unibody 2.4GHz // iPhone 4 32GB (Telstra) // iPad 2 64GB Wifi+3G
    twitter | lifestream | last.fm

  6. #6
    glacierdave's Avatar glacierdave is offline Just some guy, you know...

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    Quote Originally Posted by Beau View Post
    Good to hear you got it sorted :-)

    One thing to watch out for when you're using POP and SMTP settings on an iPhone, depending on your carrier, you may not have access to your own usual mail server.
    For example, Telstra block port 25, which is used for SMTP (without SSL), and force you to use mail.bigpond.com, no matter what your usual settings are (such as... smtp.internode.on.net for example).

    If you're having trouble sending email, ask your carrier if they've got any restrictions on SMTP servers and the likes. Hope this helps anyone else who stumbles across this thread.
    It's exceedingly common (I don't know of an ISP that doesn't do this) to restrict access to SMTP servers.

    The most common rules implemented are that you can only use an SMTP server to send email if:

    • You are physically connected to the same network (i.e. you can only send email through a BigPond SMTP server if you're connected to BigPond's network).


    • You are sending email to an address on the same network as the SMTP server (i.e. you can send email to an Internode SMTP server if your email is TO an Internode address, even if you aren't on Internode's network).


    In practical terms, this means that you will almost always need to adjust your SMTP server settings based on the network you're using to connect to the Internet.

    The exception is if you use a secure SMTP server. In this case, you authenticate to the server with a username/password and it'll let you by-pass the above rules because, in theory, it knows who you are.

    Quite a few ISP's offer this capability (Internode certainly does, it's the secure SMTP I use myself). Failing that, sign yourself up with a GMail account and use theirs.

    If you configure all your outgoing mail via a secure SMTP server you no longer have to worry about what network you're using to get on the Internet.

  7. #7

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    Default

    Anyone pls.....I can receive emails ok, but cannot send to email addresses other than Bigpond. I have checked the outgoing server settings as per Telstra's instructions. Is there something I am missing? I am using 3 as the carrier?

  8. #8
    decryption's Avatar decryption is offline Kenny Powders

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    Quote Originally Posted by pastrypantry View Post
    I am using 3 as the carrier?
    That's why.

    You can't send email using BigPond's server unless you're on a Telstra network.

  9. #9
    Exocet's Avatar Exocet is offline We're gonna need to move you down into storage B.

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    The SMTP settings for three are smtp.thre.net.au - no SSL, no authentication.

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