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  1. #1
    DJY's Avatar
    DJY
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    Default iPhone SIM (Telstra)

    Hi all,

    When the iPhone 3G was released in Australia, naturally I was there and grabbed one day one...
    Had no choice on Day 1 with Telstra, so went onto one of their iPhone plans + browsing pack.

    Then in 2009 I won a new iPhone 3G S (WOOHOO thanks again iWorld Australia), so put my SIM from my iPhone into it and no problems!!!

    Now my work phone is a crappy old Nokia (also Telstra), and the battery cover won't stay on... so today I tried putting my work SIM into my iPhone 3G - but keep getting "No SIM"????

    Sure I would guess that the iPhone I bought through Telstra in 2008 when they were launched would be locked to Telstra, but are they locked to only one SIM!?!?!
    My work SIM is a NextG SIM as well, and can't to the life of me work out why I get the "No SIM"?!?!!

    Obviously I would much prefer to use my older iPhone for work - and I will just kill the internet / data settings as without any browsing pack the charges would be terrible, and I can't get a straight answer from my employer about data charges on a mobile bill.

    Any ideas?
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  2. #2
    Comet's Avatar Comet is offline Addicted to anything made by Apple

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    That's very strange. Do you have 3G turned on? I assume you've tried rebooting?
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  3. #3
    DJY's Avatar
    DJY
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    Rebooted - yes
    Updated software - yes
    re-synced - yes
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  4. #4

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    Try getting a SIM reburn done so that you have a brand new SIM, I know at one point there were a batch of dodgy NextG SIM cards around (we got about 150 of them) so it might be one of those..

    Any Telstra store/reseller should be able to do it for you..
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  5. #5
    DJY's Avatar
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    Quote Originally Posted by fishinthecity View Post
    Try getting a SIM reburn done so that you have a brand new SIM, I know at one point there were a batch of dodgy NextG SIM cards around (we got about 150 of them) so it might be one of those..

    Any Telstra store/reseller should be able to do it for you..
    Mmm why would it work in the Nokia then but not the iPhone?
    Not sure if I am allowed to just go get a new SIM, as I work for a Govt Dept.
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  6. #6

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    I'm not sure, I can't recall what the actual issue was, however I do know that the ones that we had would work in some devices and not in others, so it will be worth a try I would think..

    As for getting it done because you work for a govt dept, I can't see how it would make any difference, but you may need to know the password on the account before you can do it... Failing that, tell whoever provisions your telco services that you've lost your SIM card and need a new one please!
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  7. #7

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    If the sim serial number from the Nokia starts with a 1, 2, 3 (maybe 4) then you have a GSM sim card which won't work in the iPhone. If it starts with a 5 or a 6 it should work fine and it may be a faulty sim card. (The serial number is printed just above the gold contacts on the sim).

    Because it's a work provided sim you won't be able to just walk in to a Telstra shop and ask for a replacement unless you can verify authority over the account (a simple letterhead from your work place, signed by either the CIO/CEO or whoever is responsible for the mobiles, saying they authorise you to replace the sim for so and so number on so and so account should suffice).

  8. #8
    DJY's Avatar
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    Mmmm thanks guys...

    I have no idea about the password....
    I think I have the SIM passcode written down at work somewhere...

    and as for the SIM it does start with a 5, and has NextG branding on it.... so it can't be that. As I tried swapping the SIM I did notice some scratching on the gold bit of the SIM - so I might ask the question next week when I"m back at work about getting a replacement SIM and see if that does the trick.
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  9. #9
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    So I'm guessing no one thinks it might just be my original iPhone 3G that is locked to the original SIM somehow?

    Are phones only ever locked to a network - not an actual SIM?
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  10. #10

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    Can you try your work sim in the iPhone 3G (not the 3GS)?

    It sounds like a faulty sim so I'd source a replacement through your work.

  11. #11
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    Quote Originally Posted by Soliah View Post
    Can you try your work sim in the iPhone 3G (not the 3GS)?

    It sounds like a faulty sim so I'd source a replacement through your work.
    That is the iPhone I get the "No SIM" thing in.
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  12. #12

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    Quote Originally Posted by DJY View Post
    That is the iPhone I get the "No SIM" thing in.
    iPhone 3 G bought at Telstra shop on Day 1 release.
    newer iPhone 3 G S unlocked as I won it in 2009 via MacTalk / iWorld Australia
    Wait so does your work provided sim work in:

    - 3G
    - 3GS
    - Neither?

  13. #13
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    Quote Originally Posted by Soliah View Post
    Wait so does your work provided sim work in:

    - 3G
    - 3GS
    - Neither?
    Work SIM normally in a Nokia phone

    Comes up with a No SIM (top left corner) of my iPhone 3G (which is the one I wanted to use it in)...
    Have tried it in my iPhone 3 G S (my current unlocked iPhone) and it works.
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  14. #14

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    Quote Originally Posted by DJY View Post
    Work SIM normally in a Nokia phone

    Comes up with a No SIM (top left corner) of my iPhone 3G (which is the one I wanted to use it in)...
    Have tried it in my iPhone 3 G S (my current unlocked iPhone) and it works.
    Random. Sounds like a faulty sim

  15. #15

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    Quote Originally Posted by Soliah View Post
    Random. Sounds like a faulty sim
    Pretty sure I said that this morning didn't I?
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  16. #16
    nuts4eva's Avatar nuts4eva is offline Why Can't We Have Harmony

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    I get this on my iPhone 3GS, but it goes away in about three hours
    “Women have a wonderful instinct about things. They can discover everything except the obvious." - Oscar Wilde
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  17. #17
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    3 hrs eh?!?! WOW!

    It is almost as if the phone doesn't realise I have put the SIM in at all.

    Not sure I can have my work phone not contactable for up to 3 hrs though!?!?!
    Might just have to sticky tape my battery cover onto the the crap Nokia in the short term.
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  18. #18
    nuts4eva's Avatar nuts4eva is offline Why Can't We Have Harmony

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    Yeah, its pretty piss poor for a Next G sim
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  19. #19
    DJY's Avatar
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    Quote Originally Posted by nuts4eva View Post
    I get this on my iPhone 3GS, but it goes away in about three hours
    Tried this morning... put it in - after diverting my work phone... to no avail.

    So faulty SIM seems to be the most likely problem... if my original Telstra locked iPhone 3G isn't locked only to one SIM (which I personally haven't heard of).

    Still think it is weird though that a faulty SIM would work in one phone but not another... I thought it would either work - or it wouldn't.
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  20. #20

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    I had the same problem awhile back, but it was a really old Telstra SIM, always seemed to work on the old Nokia handsets, works fine on a BB Bold 9000, but cant seem to get it to work on a 3G.

    Went down to a telstra shop, got them to swap it over to one of those new NextG SIMs, and all was well again.

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