Welcome guest, is this your first visit? Create Account now to join.
  • Login:

The iPhone forum. Talk about the hardware and troubleshooting here.

+ Reply to Thread
Page 1 of 3 123 LastLast
Results 1 to 20 of 48
  1. #1

    Join Date
    Oct 2008
    Location
    Brisbane
    Posts
    11

    Lightbulb find your iPhone dropout & error log

    wanna see how often your phone is dropping out on rubbish Optus?...
    • go to your 'home' folder on your Mac, then
    • Library
    • Logs
    • Crash Reporter
    • Mobile device
    • 'your iphone name'
    • baseband

    this is every dropped call.
    and when it's been sent to Apple (and in theory to Optus too), it will have a .submitted file extension!


    Optus will be showing as full 3G strength in my house, but in EVERY call I make, it will at some point, flick over to 2G. Then it often crashes.
    I can then wait 10 seconds, to seemingly infinity before it realises it has 3G again, and usual internet type things work as usual.
    >> sorry if this info is already posted. I couldn't find it in search!

  2. #2
    Kenny Powders decryption's Avatar
    Join Date
    Jan 2004
    Location
    St. Albans, Melbourne
    Posts
    22,465

    Default

    Brilliant stuff
    Lots of dropped calls though
    I write a lot of shit here: http://anthonywrites.posterous.com

  3. #3
    arty's Avatar
    Join Date
    Sep 2004
    Location
    Melbourne, Australia
    Posts
    462

    Default

    Previous iPhone 3G: 131 in 140 days (31/08/08 - 21/01/09)

    Current iPhone 3G: 78 in 88 days (28/01/09 - 26/04/09)

  4. #4
    TheMonkeyBoy's Avatar
    Join Date
    Jun 2008
    Location
    Melbourne, Australia
    Posts
    54

    Default

    Interesting to see in the "Mobile Device" folder it has all the iPhone apps that have crashed too.

  5. #5
    我喜欢苹果 timmytomtam's Avatar
    Join Date
    Sep 2008
    Location
    Canberra
    Posts
    630

    Default

    wow..

    212 baseband errors and 334 crashed apps.
    Alumimum iMac iPhone 4 Unibody Macbook

  6. #6
    ForwardSlash's Avatar
    Join Date
    Nov 2004
    Location
    Camberwell, Melbourne
    Posts
    35

    Default Excellent

    Now we just need a program to parse the logs and present the info in a nice readable form so we can do health check on our iPhones.
    Wheres the any key?

  7. #7
    Subtle plans are here again! The_Hawk's Avatar
    Join Date
    Nov 2005
    Location
    Sydney, Australia ;)
    Posts
    2,482

    Default

    For reference, on Windows Vista (x64 in my case) it's here:

    C:\Users\<<USER NAME>>\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\The Hawks iPhone\Baseband

    Interesting that there is some many crashes and drops...

    Sadly I just reinstalled windows about a week ago so there isn't a lot, I should check the MacBook to see how much her iPhone is crashing...
    His & Hers MBA 13" | Mac Mini | iPhone 4S 64GB | 2TB Time Capsule | iPod Classic/Nano/Touch | iPad
    Drive a VW?

  8. #8
    approves this message. mattydee's Avatar
    Join Date
    Jun 2008
    Location
    Melbourne
    Posts
    858

    Default

    us poor people who sync our iphones with windows XP machines can go to C:\Documents and Settings\*username*\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice\*iphone name*\

  9. #9
    o_0 Donnie Darko's Avatar
    Join Date
    Jun 2008
    Posts
    2,380

    Default

    Should jailbroken peeps with the previous baseband be worried here? Can we show this error log with confidence (once we've restored our phone and brought it along to whatever meeting)

    ..?
    |
    TRY & BYTE ➟ Premium supplier of 3rd party Apple products for over 20 years ➟ Twitter YouTube Newsletter

  10. #10
    Meh 626's Avatar
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    1,321

    Default

    Very interesting, 221 dropped calls, 10 panics and too many crashed apps! All since the first day of realise to now. I doubt there has been 221 dropped calls but I can't be bothered to decode the logs.

    EDIT: Every day the iPhone makes a baseband log so 221 dropped calls is incorrect, I would have to look through every log to find the total dropped calls and I don't really want/need to.
    Last edited by Meh 626; 26th April 2009 at 07:57 PM.
    Meh 626 - Meh626.com
     MacBook Pro i7 2.66GHz AG  iMac G4 800MHz  iPhone 4 32  AirPort Express
    Successful Trades: darksplat, Beau, iTy, splinteredmind + more.

  11. #11
    chrisede's Avatar
    Join Date
    Nov 2006
    Location
    Mildura, Vic.
    Posts
    400

    Default

    Quote Originally Posted by The_Hawk View Post
    Sadly I just reinstalled windows about a week ago so there isn't a lot, I should check the MacBook to see how much her iPhone is crashing...
    Your MacBook owns an iPhone?

  12. #12
    Pinball Wizard arkenstone's Avatar
    Join Date
    Nov 2006
    Location
    seaford.vic.au
    Posts
    2,044

    Default

    Can we have Scottsworld's user title changed to Fucking Awesome please?

    I want to reach through the Internet and hug you, dude.

    Edit: what determines when a log rolls over? Is it one log file per dropped call? Agree we need some perl magic to make bunch of logs --> Awesome sauce stats.

    Anyone with a Telstra phone wanna give us a rundown?

    I've 115 log files created so far this year, but I'm unsure if that means 115 dropped calls has some log files have only a couple of lines and others have dozens.

    Help interpreting the data required
    Last edited by arkenstone; 26th April 2009 at 08:15 PM.
    [B]| Flickr | blog | MacTalk Podcaster | Official PM-Bid Hater #1

  13. #13
    Plagiarism saves time. Beau's Avatar
    Join Date
    Jul 2007
    Location
    Sydney, NSW
    Posts
    1,969

    Default

    Quote Originally Posted by Donnie Darko View Post
    Should jailbroken peeps with the previous baseband be worried here? Can we show this error log with confidence (once we've restored our phone and brought it along to whatever meeting)

    ..?
    DFU restore back to vanilla firmware, and ensure that you don't restore from a backup - should be no traces left behind.

    But obviously don't bring a 2.2.1 iPhone with 2.2 baseband to the Apple Store. Or a 2.2.1 iPhone with the 3.x firmwares. etc.
    MacBook Unibody 2.4GHz // iPhone 4 32GB (Telstra) // iPad 2 64GB Wifi+3G
    twitter | lifestream | last.fm

  14. #14
    Meh 626's Avatar
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    1,321

    Default

    Quote Originally Posted by arkenstone View Post
    I've 115 log files created so far this year, but I'm unsure if that means 115 dropped calls has some log files have only a couple of lines and others have dozens.

    Help interpreting the data required
    The iPhone creates a log file everyday regardless of if you don't make a single call, you have to go through the log files to find out how many calls have been dropped.
    Meh 626 - Meh626.com
     MacBook Pro i7 2.66GHz AG  iMac G4 800MHz  iPhone 4 32  AirPort Express
    Successful Trades: darksplat, Beau, iTy, splinteredmind + more.

  15. #15
    The Lord of the Maps bacco007's Avatar
    Join Date
    Jul 2008
    Location
    Tamworth, NSW
    Posts
    265

    Default

    Quick look through the log files show very few dropped calls on Telstra

  16. #16
    我喜欢苹果 timmytomtam's Avatar
    Join Date
    Sep 2008
    Location
    Canberra
    Posts
    630

    Default

    Quote Originally Posted by bacco007 View Post
    Quick look through the log files show very few dropped calls on Telstra
    Not surprising.
    Alumimum iMac iPhone 4 Unibody Macbook

  17. #17
    And in monkey news... tcn33's Avatar
    Join Date
    Jan 2005
    Location
    Tecoma, VIC
    Posts
    6,236

    Default

    What am I looking for? I've got a whole bunch of these:
    Code:
    14:11:31 +1000 ST [clm] disconnect: duration=0;cause=kNoError;ceer=0;txPower=11;maxTxPower=0;rat=2;cgi=505:1:8784:16772
    http://www.geektown.com.au

  18. #18
    Meh 626's Avatar
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    1,321

    Default

    Quote Originally Posted by tcn33 View Post
    What am I looking for? I've got a whole bunch of these:
    Code:
    14:11:31 +1000 ST [clm] disconnect: duration=0;cause=kNoError;ceer=0;txPower=11;maxTxPower=0;rat=2;cgi=505:1:8784:16772
    That slightly looks like when the iPhone doesn't ring on an incoming call but the log and some values are not fully complete to be that issue.

    Finding log entries for iPhone not ringing on incoming calls
    Meh 626 - Meh626.com
     MacBook Pro i7 2.66GHz AG  iMac G4 800MHz  iPhone 4 32  AirPort Express
    Successful Trades: darksplat, Beau, iTy, splinteredmind + more.

  19. #19
    Subtle plans are here again! The_Hawk's Avatar
    Join Date
    Nov 2005
    Location
    Sydney, Australia ;)
    Posts
    2,482

    Default

    Quote Originally Posted by chrisede View Post
    Your MacBook owns an iPhone?
    Sorry about that, should read the Wifes MacBook...
    His & Hers MBA 13" | Mac Mini | iPhone 4S 64GB | 2TB Time Capsule | iPod Classic/Nano/Touch | iPad
    Drive a VW?

  20. #20
    And in monkey news... tcn33's Avatar
    Join Date
    Jan 2005
    Location
    Tecoma, VIC
    Posts
    6,236

    Default

    Quote Originally Posted by Meh 626 View Post
    That slightly looks like when the iPhone doesn't ring on an incoming call but the log and some values are not fully complete to be that issue.

    Finding log entries for iPhone not ringing on incoming calls
    So what does a dropped call look like?
    http://www.geektown.com.au


 

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts