Originally Posted by DeanCorp

Can you explain what was actually fixed. Because I have AppleCare i'd rather them come out to my place to fix it.

New enclosure.

Originally Posted by leon

New enclosure.

Fark that's a bitch of a job! Labour, they wouldn't do that at my house..

Originally Posted by DeanCorp

Fark that's a bitch of a job! Labour, they wouldn't do that at my house..

I have Applecare so I asked for the job to be onsite. Tech came over and did it in about 80 mins or so. Couldn't believe how many parts there were in that one tower.

I paired a microsoft bluetooth mouse and it worked fine with no lag. I find this extremely ironic that Apple's own Magic Mouse suffers from lag with their top model machine but Microsoft's mouse works like a champ. Meanwhile the $70 magic mouse just sits there. I'm hoping someday this will be fixed.

An update:

I've been following this up with Apple for quite a while. About a week ago, I booked in to see a Genius and was told that they'd order parts to fix the issue. Today the Apple Store called to let me know the parts were in, and that if I dropped off my Mac Pro today, they'd do what they could to have the repair finished quickly, hopefully by late tomorrow.

Will keep everyone posted.

Btw, if these are the things I tried and what I'd recommend if you're trying to convince Apple that you're having the issue too:
- Use your Magic Mouse on another computer or two, just to check the mouse is ok.
- Get some fresh batteries for your Magic Mouse.
- Boot from your Mac OS X install disk, to check any problem you're having isn't software-related.
- Make sure you (nicely) tell them that you've tried all these things.

Picked it up today. Seems the same, even with the Mac Pro sitting next to the mouse. Looks like I'll be taking it back again...

Just get the case replaced like leon did.

Originally Posted by DeanCorp

Just get the case replaced like leon did.

I'm trying.

I've told them it's the antenna that's the issue and therefore needs a new case every single time I've spoken to Apple. Maybe they can offer me a Mac Pro-sized Bumper to fix it?

Booked in next Monday to take the Mac Pro in so they can check it, then order a case, then I'll have to take it back again. If it was an iPhone I wouldn't mind. It's a bit of a drama lugging a Mac Pro around though.

Another update: Apple have ordered a new case for me. Will be replaced as soon as the part comes in to the Doncaster Store. Hopefully that's it.

FFFFFFFAAAAAAAAAARRRRRRRRRRRRRRRKKKKKKKKKKKKKKKKK.

New enclosure came in, so I dropped the Mac Pro off on Sunday. It's now Tuesday and they have no idea when the repair will be finished. I'd write an angry letter, but I can't find anywhere to send it.

So far I've been without the Mac for 5 days and taken it to Doncaster 3 times and brought it home twice. This is a joke.

Understand the frustration. The Mac Pro should come with onsite service for the first year as it is just so cumbersome to take into a service department.

I ponied up for Applecare so I would avoid the situation that you are in Marc. Hopefully it will work once you get it.
Not sure why they would still not have gotten your repair done by now.