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  1. #1

    Join Date
    Jan 2010
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    Unhappy Macbook air no sound

    Hi,
    my macbook air (Macbook air 1.8ghz IDE not SSD) has lost its sound function - I'm told the sound component on the logic board is not working and I therefore need to change the whole logic board
    at the moment I'm using a USB sound card (outputs to earphones/speakers/etc). bought it in 2008 so, no more warranty. saw some parts for sale on ebay for about $400 USD but its a 1.6 logic board, dont know if it can be used, not to mention it needs to be shipped from US and I don't want to change it on my own. was planning to sell it and buy a new macbook pro before the sound disappeared, but now it looks like I need to fix it first, and if it costs too much altogether, it's just not going to be worth selling. any advice?
    Last edited by jcel; 17th January 2010 at 09:48 AM. Reason: added more info

  2. #2
    wolfie is offline It's times like this, you need a quarter pounder.

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    I had a MacBook air that lost sound, apple said it needed a logic board, but when they further inspected it, turned out it was the cable that linked the speaker to the logic board.

    Apprently the cable fails the most, followed by the speaker, then logic board regarding sound.
    I don't know how much it cost because Apple fixed it under warranty.
    Entertain me!

  3. #3

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    well, the sound card has totally disappeared. when you click on the 'volume' icon on the screen, its grey-ed out (disabled?)
    this happened while we were overseas, so we had it checked at an apple store. we have not sent it to the genius bar for confirmation though... not sure how much it will cost just for a check up.

  4. #4
    wolfie is offline It's times like this, you need a quarter pounder.

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    That's exactly what happened to me, it too was greyed out.
    Turned out to be a small ribbon cable.
    Make a appt with genius, show them what's wrong, tell them u know so
    somoene who had the same problem and how apple fixed it, and if it is the same cause how much will cost to go from there.

    Genius appt is free. Further inspection, I don't know.
    Entertain me!

  5. #5

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    Is there a red light turned on inside the headphone jack?

  6. #6

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    just to update that I've taken the macbook air to the genius bar, and it is indeed the soundcard. too expensive to repair, so we'll keep using the usb sound card instead. guess we may put it up for sale on ebay or gumtree soon. thanks for all the feedback.

  7. #7
    Geoff3DMN's Avatar Geoff3DMN is offline Motorbikes - lazy mans Zen

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    We've got the same issue with our MacBook Air (1st gen), currently using a little USB sound card which is a nuisance. Seems to be a weak point of the design...
    | iPhone 6 64GB | iPhone 5C 16Gb | MacBook Pro 13" i5 2.4GHz Retina | iPad Air 64Gb 3G | iPad Mini 2 32Gb wifi | iPad 3 16Gb wifi | MacBook Air 13" i5 1.7GHz | Mac Mini i5 | Apple TV 2 |

  8. #8

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    my 1st Gen Air lost sound today. however the volume control icon is still normal, and when i do PRAM reset, i can hear the start up sound. once it gets in the system it loses sound again.

  9. #9
    Richie Rich's Avatar Richie Rich is offline Happy!

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    I had the same thing with a friends MBA. Sound went and had to use a USB soundcard (headphones/mic). Agreed re: fault in design.

  10. #10

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    i got mine fixed at apple service centre when i was in China. they said the audio flex cable was broken. they fixed it within a week, and only cost around AU$70.

  11. #11
    Richie Rich's Avatar Richie Rich is offline Happy!

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    Sweet!! Great news eh? Bravo! Thanks for updating the thread!

  12. #12

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    I had the same problem! It was the audio flex cable. I brought a replacement for around $20 from nextbite and installed it myself. Check ifixit for info.

  13. #13

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    Quote Originally Posted by thats awesome View Post
    I had the same problem! It was the audio flex cable. I brought a replacement for around $20 from nextbite and installed it myself. Check ifixit for info.
    That is awesome news as I have had this problem for few month now and I took to apple repair they quoted for $1000 AUD to fix it. I am attempting to fix it by myself like you said but don't know where to get part in Australia. Can you please give me bit more info about where you got the part?

    cheers
    Last edited by Vivstar; 24th November 2010 at 08:33 PM.

  14. #14

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    Vivstar - you sent me a PM but you have disabled incoming PMs...

    anyway -

    I actually purchased the part from NextByte on Elizabeth Street (Melbourne). All you need is the audio flex cable. It cost around $20 and took a week as they needed to order it in.

    They definitely can get the product, but if one store says they cannot, call another until you can find it.

    If still no luck, but it from somewhere online and follow the iFixit instructions for replacement.

    Good luck!

  15. #15

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    Nov 2010
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    Default Thanks you thank you!

    I am new in here "that's awesome" not sure what I am doing in here. But anyways, after I sent msg to you I called few Mac repair shops but none of them want to sell the audio cable to me. I spent quit some time to look for alternatives and finally I purchased the cable from USA. Just yesterday, I got my MBA fixed BY MYSELF. I am so happy now. Thank you so much for the message, I'd better to find how to turn the PM on.

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