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Discussion & troubleshooting on MacBook and MacBook Pro, iBook and PowerBook. Maybe the Duo if you're stuck in the past.

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  1. 15th October 2008, 01:47 PM #1
    jacke
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    Default MacBook cracking

    I have a white MacBook;

    Model Identifier: MacBook4,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.4 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 3 MB
    Memory: 2 GB

    It is starting to crack to the left of the trackpad where the top part meets the outside case.

    I am still under warranty, should I wait as long as I can to have it replaced in the hope of getting a new version?
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  2. 15th October 2008, 01:49 PM #2
    areal
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    They will just replace the case. You won't get a new MacBook.
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  3. 15th October 2008, 01:52 PM #3
    digitalrampage
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    Default top case

    mine did the same thing, took it to MacMedic they just replaced the top case. Apple don't replace machine. its not very economical :P

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  4. 15th October 2008, 01:53 PM #4
    jacke
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    Yeah, you're probably right, just being hopeful I guess
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  5. 15th October 2008, 01:56 PM #5
    something2sea
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    Default

    it happens to every plastic macbook eventually… that's why I went back to the 12" PowerBook.

    Apple *finally* fixed it by going to this new metal thing… although thanks to the au$ they're quite a bit more expensive.

    Apple will replace the top case for free (even if your out of warrantee) as it's a known fault with the plastic macbooks.
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  6. 15th October 2008, 02:07 PM #6
    jonargall
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    Default

    It's happened 5 times in my family (3 out of 4 MacBooks)
    Replaced every time under warranty
    Successful trades:
    sold Final Cut Express to Silver.
    bought a random PC serial cable from Simo.
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  7. 15th October 2008, 02:08 PM #7
    TheWatchman
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    Yep just take it to get repaired they will fix it, it's a known issue.
    Alu MacBook 2.4GHZ | iPhone 4 32GB (Telstra) | iPod Classic 80GB (1G)
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  8. 15th October 2008, 02:21 PM #8
    deco20
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    Mine happened last week, getting fixed under warranty when part arrives. No biggie.
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  9. 15th October 2008, 08:22 PM #9
    jacke
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    What do you guys mean when you say top case?

    Mine is cracking on the external shiny part (extrnal case) where it meeds the matte part or palm rest to the left of the tack pad. Its actually cracked all the way from the front left corner to the indent in the middle.

    Is this what you mean?

    Cheers!
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  10. 20th November 2008, 07:35 PM #10
    johr
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    I just noticed that this has happened to my wife's 6 month old macbook too. Is this problem endemic to all macbook models or just particular ones? I've read elsewhere that because its a 'known issue' apple will fix even if the macbook is out of warranty but can anyone confirm this? I'm thinking of replacing my recently deceased ibook g4 (which never cracked) with a new white macbook but this is somewhat discouraging.
    Thanks.
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  11. 20th November 2008, 08:19 PM #11
    haydio
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    I went to Nextbyte yesterday with my Macbook, got the part ordered they rang up today and I'll probably take it back up there next Tuesday/Wednesday
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  12. 20th November 2008, 09:23 PM #12
    Phase
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    Default

    Quote Originally Posted by johr View Post
    Is this problem endemic to all macbook models or just particular ones?
    Every Macbook owner I know, who uses their machine even moderately has come up against this. More often than not, the plastic underneath the magnetic latch eventually cracks and breaks off.
    I am the tech savvy at-risk youth.
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  13. 21st November 2008, 08:52 AM #13
    SyncMan
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    Quote Originally Posted by jacke View Post
    It is starting to crack to the left of the trackpad where the top part meets the outside case.
    Don't you mean right side? Or are you left handed in your use of the trackpad?
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  14. 21st November 2008, 08:57 AM #14
    cosmichobo
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    Is there a Repair Program for this, or are Apple just fixing them on the sly?
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  15. 6th August 2009, 02:54 PM #15
    bir
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    Default Stuff does a great article on problem

    Take a look at this article: Macbook cracks upset Apple fans | Stuff.co.nz
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