Welcome to MacTalk Australia

the largest Australian community for Apple discussions and topics

Join the discussions, Register Now!
Results 1 to 7 of 7
  1. #1

    Join Date
    Jun 2006
    Location
    Canberra
    Posts
    184

    Default Airport card not installed

    Hi all,

    As of this morning my 15 inch macbook pro that is less than a year old won't connect to the net via airport. All it says is 'airport card not installed'. I read on a few other forums that this seems to be quite a common occurrance with macbook pros and that there is a possible fix by rebooting the pram or something, no idea about that. But otherwise it seems like my only solution is to get to Apple and have it replaced.

    Also I'm in Canberra, so no apple store. My options are to go through somewhere like JB cos it will still be under warranty or send it to apple myself.

    Just wondering if any one has had similar problems or has had to get a mac fixed from Canberra?

    cheers
    Nick

    ---------- Post added at 09:57 AM ---------- Previous post was at 09:45 AM ----------

    This solution appeared to work.. but then didn't..

    I was instructed to hold down the command, option, p & r keys will pressing the power button. I had to keep the command, option, p & r keys pressed down until I heard three start-up chimes. After the computer booted I turned on my airport and it was working fine.

  2. #2

    Join Date
    Apr 2010
    Location
    Sydney
    Posts
    1,398

    Default

    Yeah what you tried doing was resetting the PRAM. Try it a few more times.

  3. #3
    nibbles's Avatar nibbles is offline Holding the fort

    Join Date
    May 2009
    Location
    Gerringong, NSW
    Posts
    4,428

    Default

    SMC reset... Instructions from Apple Support website - Full Article Here

    Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.

    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer.

    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  4. #4

    Join Date
    Jun 2006
    Location
    Canberra
    Posts
    184

    Default

    I tried it a once more. The first time I did it it seemed to do the startup sound once, the second time 4 times and the last time I held the buttons down till it didn't do it anymore. Seems ok so far.

  5. #5

    Join Date
    Jun 2006
    Location
    Canberra
    Posts
    184

    Default

    Hi all,

    Just wanted to provide an update on my mbp issue and my airport card. I took it to a Mac1 shop in Canberra. They tried pushing the card and connectors back in. It worked for a while in the shop. I took it home and lo and behold its gone again. And its not just that I can't connect to the wireless router. It doesn't even see any of the wireless routers in my building so its like the card isn't connected.

    I dropped it back in to the shop and they ran some tests and fixed some errors on the hard drive but found nothing wrong. It still does it as soon as I brought the laptop home again.

    So the symptoms are going from working to not working.. Its all fine for a while, but within 30mins webpages don't load anymore, even though I look like I have full strength signal to my router. When I turn the airport off and on again, it doesn't find any networks. Rebooting the computer it works for a short amount of time but then disappears yet again.

    There seems to be a ton of posts on this on apple's webpage but no solutions and no one posting that apple is helping. While I love my computer this is a huge problem.

    Can I ask if anyone has needed to send their laptops to apple for testing and how it works? mine is still under warranty for another month so I'd like to get it fixed asap obviously.

  6. #6
    Byrd's Avatar Byrd is offline Moderator

    Join Date
    Jan 2004
    Location
    Melbourne
    Posts
    6,833

    Default

    Have you tried connecting to another router - in another place? Could be potential router issues and/or interference.

  7. #7

    Join Date
    Jun 2006
    Location
    Canberra
    Posts
    184

    Default

    Quote Originally Posted by Byrd View Post
    Have you tried connecting to another router - in another place? Could be potential router issues and/or interference.
    While it worked on the wireless in the shop. At home it doesn't even find any networks, so its like the card isn't connected at all. I would understand if it had trouble with my network but saw others but thats not the case. Also it worked perfectly fine for 10 months and then stopped..

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •