Welcome to MacTalk Australia

the largest Australian community for Apple discussions and topics

Join the discussions, Register Now!
Results 1 to 7 of 7
  1. #1

    Join Date
    Sep 2009
    Posts
    323

    Default HELP - Can't get sound from my 27" iMac!!

    Hi guys,

    Before I lug my iMac into an Apple store to get looked at I thought you guys might be able to help.

    For the last couple of days I haven't been able to get sound from my 27" iMac 10.1 running 10.6.7

    I can see the sound option up in the top right corner but it is greyed out.

    It has worked a couple of times randomly but for the most part it hasn't worked.

    Any ideas what might be wrong and how I can fix it??

    I just recently bought Apple Care so I should be covered but any help would be greatly appreciated.

    Cheers!

  2. #2

    Join Date
    Apr 2005
    Location
    Brisbane
    Posts
    1,214

    Default

    Just check that you haven't accidentally ticked mute in the sound preferences....
    Bennettnz
    Macbook Pro 13"/Mac Pro 2.66ghz quad/imac 24" x 3/iMac 21"/iMac 17"/G5 1.8 ghz/eMac 1.25ghz/Apple TV/iPad/iPhone... iDebt massive - (thanks Steve!)

  3. #3

    Join Date
    Sep 2009
    Posts
    323

    Default

    Quote Originally Posted by bennettnz View Post
    Just check that you haven't accidentally ticked mute in the sound preferences....
    Nope, Mute definitely not selected.

    Any other ideas??

  4. #4
    wolfie is offline It's times like this, you need a quarter pounder.

    Join Date
    Jun 2008
    Location
    Sydney
    Posts
    1,179

    Default

    sounds like a similar scenario when a few years ago my MacBook air displayed same symptoms.
    Ended up being the sound ribbon cable came off or broke inside machine, and they replaced it.
    Entertain me!

  5. #5

    Join Date
    Sep 2009
    Posts
    323

    Default

    So, do I need to take it into a genius bar?

  6. #6
    wolfie is offline It's times like this, you need a quarter pounder.

    Join Date
    Jun 2008
    Location
    Sydney
    Posts
    1,179

    Default

    If same as my case, yes.
    Entertain me!

  7. #7

    Join Date
    Apr 2005
    Location
    Perth, Western Australia
    Posts
    95

    Default

    Does sound a bit like it could be the hardware, but you could also try a PRAM Zap as that can sometimes fix it. Had it happen on a client's laptop. Zapped the PRAM and it worked (and still is working).

    To do a PRAM reset, Shutdown (or Restart) the iMac then hold down Command-Option-P-R keys before it starts up.
    Keep them held down until you hear the computer startup (Chime) twice. Then release the keys and let it start up as per normal.
    Check the sound and see how it goes.

    More info on PRAM can be found here:-
    Resetting your Mac's PRAM and NVRAM

    Hope it gets fixed one way or the other.

    - Daniel

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •